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Alvys · 15 hours ago

Billing Analyst

United States

Full-time

Remote

Entry, Mid Level

2+ years exp

Alvys is the world’s leading and fastest-growing software technology platform for the transportation and logistics space. They are seeking a detail-oriented Billing & Accounting Analyst to support finance operations by managing the order to cash cycle, resolving billing disputes, and optimizing processes for efficiency.

Business Process Automation (BPA)Fleet ManagementLogisticsSoftwareSupply Chain Management

Responsibilities

Manage the order to cash cycle for both subscription and non-recurring billing, usage reconciliation, and revenue recognition workflows in Stripe or equivalent systems

Execute recurring and ad-hoc billing activities, ensuring accuracy, timeliness, and compliance with internal controls

Lead dispute investigations and resolution with customers, driving swift, professional outcomes

Manage the payment & collections process to ensure optimized cash receipts during a customer’s life-cycle, including working with Customer Success, Sales, Support, and Legal teams to resolve disputes

Train internal stakeholders on billing nuances, reporting tools, and financial controls

Perform complex account reconciliations, including deferred revenue, accounts receivable, and cash accounts

Prepare accounting support schedules, variance analyses, and month-end close deliverables

Assist in quarterly and annual audit preparation by organizing documentation and responding to inquiries

Partner with revenue, Rev ops, and analytics to align data definitions, reporting logic, and reconciliation frameworks

Configure and maintain subscription plans, billing rules, and pricing structures in Stripe; collaborate with product and engineering teams when needed

Support the integration of billing, CRM, and GL systems (e.g., QuickBooks Online); ensure data integrity and automation where possible

Identify areas for process optimization and collaborate with finance and operations teams to implement better tools and practices

Qualification

Billing managementAccounting principlesExcel proficiencyCloud ERP systemsCRM systemsCustomer service orientationCommunication skillsGrowth mindsetCollaboration

Required

2-5 years of accounting or billing experience, ideally in a start-up or SaaS environment

Strong experience with billing and subscription management platforms

Proficiency with cloud ERP accounting systems

Advanced skills in Excel and Google Sheets (pivot tables, lookups, data validation, formulas) for reporting and reconciliation tasks

Solid foundational understanding of core accounting principles (accruals, revenue recognition, receivables management) and reconciliation methodologies

Demonstrated ability to prepare accurate, detailed financial reports and supporting schedules

Excellent verbal and written communication skills; ability to articulate financial concepts to cross-functional partners

Customer service orientation; experience resolving complex billing disputes with professionalism and tact, including willingness to have inbound and outbound (cold) calls to customers to resolve billing issues or concerns

Growth mindset — eager to learn new systems, adapt to change, and take ownership of evolving responsibilities

Comfortable working in a high-growth startup environment, with fluid processes and evolving priorities

A proactive collaborator who thrives at the intersection of finance and operations