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HockeyStack · 5 days ago

Chief of Staff to the CRO

San Francisco, CA

Full-time

Onsite

Mid, Senior Level

$120K/yr - $160K/yr

3+ years exp

HockeyStack is an Applied AI company on a mission to automate sales, marketing, and customer success for B2B companies. The Chief of Staff to the CRO will bring structure, clarity, and operational excellence to a fast-moving GTM organization, driving alignment and managing special projects that impact GTM performance.

AnalyticsBusiness IntelligenceData VisualizationSaaSSoftware

Responsibilities

Build and maintain the operating cadence for the entire GTM org (weekly revenue meetings, pipeline reviews, forecast calls, QBRs, leadership syncs)

Create and enforce organizational structure across Sales, Marketing, CS, and RevOps

Manage the GTM calendar and coordination across teams

Ensure clear workflows, ownership lines, and handoffs exist across the revenue engine

Identify bottlenecks and implement scalable, repeatable processes

Own a unified GTM metrics framework across funnel, pipeline, revenue, retention, and productivity

Partner with RevOps to ensure accurate reporting and dashboards

Monitor KPIs against goals and raise risks proactively

Turn data into narrative storytelling for CRO-level and board-level communication

Maintain a constant 'state of the business' perspective for leadership

Lead the quarterly GTM OKR cycle end-to-end

Translate CRO priorities into structured workstreams with owners, milestones, and measurable outcomes

Maintain cross-team accountability and ensure execution stays on track

Provide weekly and monthly reporting on OKR progress

Act as an extension of the CRO in meetings, providing clarity and follow-through

Ensure the GTM org is aligned with Product, People, Finance, and Ops

Draft weekly updates, strategy docs, meeting agendas, and operational briefs

Remove ambiguity across teams by defining expectations and success criteria

Lead high-impact strategic projects that directly influence GTM performance

Manage projects end-to-end: research → planning → cross-functional coordination → execution

Act as a trusted partner to the CRO — providing leverage, clarity, and decision-support

Build frameworks, business cases, and presentations for high-stakes conversations

Anticipate operational risks and help the CRO stay ahead of issues

Ensure the CRO’s priorities translate to real outcomes across the org

Qualification

GTM operational rigorKPI trackingOKR planningCross-functional alignmentB2B SaaS experienceAnalytical skillsOrganizational skillsCommunication skillsProject management