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Bryson · 2 days ago

Employee Benefits Account Manager

Los Angeles County, CA

Full-time

Hybrid

Senior Level

5+ years exp

Bryson specializes in Employee Benefits and Wealth Management Services, and they are seeking an Employee Benefits Account Manager. This role will focus on managing small to mid-size group accounts, ensuring client satisfaction, and delivering strategic solutions.

Financial ServicesInsurance

Responsibilities

Stay updated on insurance technical knowledge, market trends, agency automation, and company information

Manage day-to-day client service for 30-35 group accounts

Maintain clear communication channels with clients, producers, insurance carriers, and internal partners

Develop relationships with key decision-makers within client organizations

Identify issues, develop strategic solutions, and communicate recommendations to clients

Analyze plan options for renewals/new marketing and present proposals to clients

Communicate timelines, due dates, and expectations to clients and partners

Schedule and lead client meetings, open enrollment sessions, and education meetings

Effectively install new group insurance contracts for new and existing clients

Educate clients on compliance measures such as ACA, ERISA, COBRA, and FMLA

Ensure clients are aware of all resources provided by Bryson

Maintain expertise in benefits administration systems and provide support to clients in utilizing this technology

Qualification

Technical insurance knowledgeCalifornia Life & Health LicenseClient service deliveryAccount management experienceMicrosoft Office proficiencyBusiness acumenPrioritization skillsMultitasking skillsEthical standardsCustomer relationship skillsInterpersonal skillsTeamwork orientationOrganizational skillsCommunication skillsAdaptabilityConfidentiality