SES AI · 12 hours ago
IT Manager
Greater Boston
Full-time
Onsite
Senior Level
5+ years expSES AI Corp. is dedicated to accelerating the world’s energy transition through groundbreaking material discovery and advanced battery management. They are seeking an enthusiastic IT Manager to support daily IT operations and implement AI in internal processes, overseeing technical support, security compliance, and team management.
BatteryElectric VehicleEnergy StorageManufacturingRenewable Energy
Responsibilities
Provide first-line IT support for global users, resolving support tickets and troubleshooting hardware/software issues
Assist with IT onboarding and offboarding processes for employees
Help maintain and update technical documentation and Standard Operating Procedures (SOPs)
Support account management and permission granting in IT systems
Monitor business applications and infrastructure, escalating issues as needed
Assist with deployment and validation of Virtual Machines (VMs) and support lab equipment needs
Follow established security protocols and assist with basic cybersecurity tasks (e.g., patching, anti-virus updates)
Develop, maintain, and enforce a robust enterprise-wide Information Security and Disaster Recovery/Business Continuity Program (DRP/BCP)
Strategically managing the company’s cybersecurity exposure by overseeing collaboration with third-party cybersecurity vendors and implementing protective controls
Ensure the security and protection of all systems and data through required controls, including automated backups validated patch cycles (Operating System Updates, air-gapped systems), anti-virus software, and strict access protocols
Manage and maintain technical documentation and evidence required for internal and external SOX audits
Manage detailed control items such as group transfers and exception handling in the Security (Sentinel One) System
Own and oversee all system administration functions for various business systems, ensuring required integration, secure remote access capabilities, and overall system compatibility across the organization
Oversee the daily monitoring and operations of business applications and infrastructure, proactively providing ongoing support and maintenance to minimize operational disruptions
Manage the first-line IT support function for all global users, ensuring timely and effective resolution of all support tickets
Manage account management and permission granting in the Remote (Ninja) System
Manage account management and detailed control items in the Ticket (Fresh Service) System
Manage, mentor, and lead the US, Korea, and China IT team (Total 3), driving performance, professional development, and alignment with organizational goals
Qualification
Required
Bachelor's degree in computer science, Information Technology, or related field
5 to 8+ years of progressive experience in Information Technology
Proven, in-depth technical expertise managing and securing enterprise infrastructure, including mastery of Windows Server, Microsoft 365 (administration and security), AWS and/or Azure environments, and diverse end-user operating systems (Windows OS, mac OS/iOS)
Strong background in the governance and lifecycle management of enterprise software, hardware, and server systems, including backup, recovery, patching, and asset management
Proven ability to strategically multi-task and prioritize complex projects and critical operational needs under fixed schedules and in high-pressure situations
Excellent verbal and written communication skills, including the ability to translate complex technical concepts into clear, non-technical terms for senior executives and non-technical staff
Preferred
Preferred Competency in Mandarin or Korean is a strong plus, given the management of teams/operations in these regions
Benefits
Comprehensive health coverage
An attractive equity/stock options program
Company
SES AI
SES AI Corp.
201-500 employees
H1B Sponsorship
SES AI has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (6)
2023 (4)
2022 (3)
2021 (3)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
$600.11MKey Investors
Honda MotorHyundai Motor CompanyGeneral Motors
2022-02-04Post Ipo Equity· $275M
2022-02-04IPO
2021-07-05Corporate Round· $100M
Leadership Team
Qichao Hu
Founder & CEO
Kyle Pilkington
Chief Legal Officer
Recent News
Satellite Today
2025-12-27
2025-12-24
2025-12-18
Company data provided by crunchbase