Allstate · 3 weeks ago
Claims Team Leader
United States
Full-time
Remote
Mid, Senior Level
$68K/yr - $125K/yrNational General, part of The Allstate Corporation, offers a range of insurance products and is seeking a Claims Team Leader. The role involves managing a team of adjusters, ensuring exceptional claims service, and implementing operational initiatives to meet business objectives.
BankingFinanceFinancial ServicesInsuranceInsurTechVenture Capital
No H1B
Responsibilities
Frequently participates in special projects as a subject matter expert
Manages and oversees performance of vendors
Oversees response to highly complex arbitrations contentions
Oversees the negotiation of highly complex claim settlements
Oversees the resolution of highly complex customer conflicts or issues
Analyzes unit reports and supports the achievement of business unit objectives
Defines, analyzes, and tracks department, section, and/or unit measures
Reviews employee work quality and interactions with customers through conducting ride-alongs or sit-alongs and file reviews
Qualification
Required
Experience managing and motivating a team of adjusters or similar staff
Ability to provide exceptional claims and inquiry service
Experience in overseeing performance of vendors
Ability to manage and resolve highly complex customer conflicts or issues
Experience in negotiating highly complex claim settlements
Strong analytical skills to define, analyze, and track department measures
Experience conducting performance reviews and providing coaching and mentoring
Ability to participate in special projects as a subject matter expert
Experience in analyzing unit reports to support business objectives
Ability to deliver compassionate service that ensures customer retention
Company
Allstate
Allstate is an insurance company that offers car, home, and life insurance services. It is a sub-organization of Allstate.
Founded in 1931
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$500M2024-06-24Post Ipo Debt· $500M
2014-01-13Post Ipo Equity
1993-06-11IPO
Leadership Team
Jonathan Adkisson
SVP & General Manager - Direct Distribution
Guy Hill
Executive Vice President, Product Management
Recent News
2026-01-16
PR Newswire
2026-01-16
Company data provided by crunchbase