Applause · 4 days ago
Mixed Methods UX Researcher (Gaming domain; freelance)
Applause is a leader in software testing and digital quality, seeking a freelance User Experience Researcher (UXR) to join their UX Practice team. The role involves driving UX Research excellence by understanding client objectives and executing qualitative studies in a collaborative environment.
EdTechEducationFreelanceInformation TechnologyMobileSoftwareTest and Measurement
Responsibilities
End-to-end Research: Take ownership of all phases of end-to-end research projects, including data collection, analysis, and reporting. Design and execute research methodologies tailored to project goals and objectives
Project Ownership: Lead, manage, and oversee all aspects of assigned research projects, including planning, execution, and delivery. Coordinate with internal and external stakeholders to ensure project objectives are met on time and as expected
Client Communication: Effectively communicate research findings and recommendations in clear, concise, and compelling formats. Act as a trusted advisor, providing strategic insights and actionable recommendations to inform decision-making
Qualification
Required
Expertise conducting end-to-end UX Research with mixed methods analysis
Impeccable client-facing skills
Capacity to navigate challenging work situations & stakeholders
Gaming domain experience
4+ years of experience in previous User Experience Research roles
Ability to run a study from end to end, including but not limited to preparing a research plan, survey development & distribution, data collection & analysis and presenting findings to clients
Strong collaboration and teamwork skills, with the ability to work effectively with cross-functional teams and external partners
Excellent interpersonal skills in relation to communication, presentation, and client communication
Experience in the Gaming sector; gamification experience
Preferred
Previous experience working in a UX agency setting
Previous experience working in a consulting role with clients (e.g., Business/management consulting, UX consulting)
Experience with research and design tools like Qualtrics, Lookback, Figma, etc
Company
Applause
Applause is a crowd-sourced digital quality testing enabling companies to deliver digital experiences to their customers.
Funding
Current Stage
Late StageTotal Funding
$115.82MKey Investors
Credit SuisseGoldman SachsQuestMark Partners
2017-08-23Acquired
2016-09-14Series F· $35M
2015-03-06Seed· $0.02M
Leadership Team
Recent News
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2025-11-13
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