Moloco · 2 weeks ago
Staff Customer Engineer - MCM
New York, NY
Full-time
Onsite
Lead/Staff
$174K/yr - $250K/yr
8+ years expMoloco is a leading company in AI advertising solutions, focused on democratizing access to advanced AI for businesses. The Staff Customer Engineer will serve as a trusted technical advisor for clients, ensuring successful integration and adoption of Moloco's Commerce Media platform through guidance, training, and technical solutions.
AdvertisingCloud InfrastructureMobileMobile Apps
Responsibilities
Be the trusted technical advisor for clients by offering guidance on platform integration, optimization, and troubleshooting
Understand clients' business objectives and challenges to provide tailored technical solutions and recommendations
Collaborate with BD teams to support pre-sales activities, including product demonstrations, technical consultations, and solution design
Lead technical implementation projects, including platform setup, configuration, and customization, to meet clients' requirements and deadlines
Conduct training sessions and workshops to educate clients on best practices, new features, and industry trends
Proactively identify opportunities for process improvement, feature enhancements, and product innovation based on client feedback and market insights
Stay abreast of industry developments, emerging technologies, and competitive landscape to maintain a deep understanding of the AdTech ecosystem
Qualification
Required
8+ years of professional experience within cloud, software, or machine learning domain areas like software engineering, systems engineering, machine learning, cloud infrastructure architecture, networking, security, data and analytics
5+ years in technical field roles – like Solutions Architect, Customer Solutions Engineer or Professional Services Consultant – in the retail or the AdTech industry
3+ years of hands-on implementation, architecture design, or consulting experience in the application or the cloud infrastructure
Strong technical and problem-solving skills, the ability to understand and troubleshoot systems and application flows, dive deep into complex problems & find their root cause
Experience in a technical role within the AdTech industry, preferably with hands-on experience in ad serving platforms, programmatic advertising, or related technologies
Comfortable communicating technical concepts to both technical and non-technical audiences
Demonstrated experience to autonomously identify goals and effectively deliver the goals along with the cross-functional internal and external stakeholders
Benefits
Innovative benefits that empower our employees to take care of themselves and their families
Company
Moloco
Moloco offers programmatic advertising solutions to help optimize the client's acquisition, retention, and monetization campaigns.
501-1000 employees
H1B Sponsorship
Moloco has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (50)
2024 (38)
2023 (29)
2022 (11)
2021 (4)
2020 (13)
Funding
Current Stage
Late StageTotal Funding
$215.75MKey Investors
Premier PartnersTiger Global ManagementLG Technology Ventures
2023-06-29Series D· $24.18M
2023-06-29Secondary Market
2021-08-17Series C· $150M
Leadership Team
Ikkjin Ahn
Co-founder and CEO
David Sehyuk Park
Co-founder/CIO
Recent News
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2026-01-22
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