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ASSA ABLOY Group · 5 days ago

Specialist, Order Processing

Muskego, WI

Full-time

Onsite

Entry Level

2+ years exp

ASSA ABLOY Group is a global leader in access solutions, seeking a Specialist in Order Processing to enhance customer engagement and sales processing. The role involves managing customer and distributor sales orders, ensuring accuracy in order processing, and supporting continuous improvement projects.

BiometricsConsumer ElectronicsElectronicsFurnitureHomeland SecurityManufacturingPublic SafetySecurityService IndustrySmart Home

Responsibilities

Enter and process orders with product, pricing, scheduling, shipping dates within ERP

Partner with manufacturing and shipping departments with any changes

Maintain all open and closed sales files

Review incoming orders and problem solve any issues with each order

Maintain entry and invoicing for all sales orders

Be the contact for distributor inquiries that correspond with order entries

Assist managers and coordinating departments with customer facing issues

Work with Sales, Operations, Engineering about date management, special requests, freight, etc

Assist with continuous improvement projects including lean and kaizen events

Qualification

Customer ServiceERP SoftwareMicrosoft Office SuiteSales SupportProblem Solving

Required

Requires a high school diploma

2-4 years of experience in customer service working directly with customers, salespeople, or distributors

Ability to use a personal computer utilizing spreadsheet and word processing software applications, databases, and automated systems to accomplish work

Preferred

General education or college courses equivalent to an Associate's degree in Business Administration is desirable

Experience using iPhone and iPad is a plus

Intermediate skill level with Microsoft Office Suite; Word, Excel, Project, and PowerPoint preferred

Experience using manufacturing ERP software, JD Edwards, preferred

Benefits

Generous PTO program

11 paid holidays: Good Friday, Memorial Day, Independence Day (2 days), Labor Day, Thanksgiving (2 days), Christmas (2 days), New Years (2 days)

Employer contribution to Health Savings Account, up to $1000

Life insurance

STD/LTD/AD&D

Reimbursement for PPE, including safety shoes and prescription safety glasses

UHC Employee Assistance Program

All coverage begins on Day 1 of employment!

Company

ASSA ABLOY Group

Glassdoor3.7

ASSA ABLOY Group is a door opening solutions, dedicated to satisfying end-user needs for security, safety, and convenience. It is a sub-organization of ASSA ABLOY Group.

Founded in 1994

Stockholm, Stockholms Lan, SWE

10001+ employees