Intaker · 1 day ago
Customer Success Representative
Los Angeles, CA
Full-time
Onsite
New Grad, Entry Level
$47K/yr - $69K/yrIntaker is a fast-growing technology startup based in Los Angeles, transforming the legal industry with innovative software tools. They are seeking a motivated Customer Success Representative to support customers, ensure successful adoption, and drive retention of their platform.
InternetLegal TechSaaS
Responsibilities
Lead face-to-face meetings regarding customer accounts and features
Collaborate with sales and implementation teams to understand client needs
Become a subject-matter expert on our platform and its functionality
Train and educate customers on product features
Deliver an exceptional customer experience to drive long-term adoption
Qualification
Required
Bachelor's degree in Business, Engineering, or a related field
Strong communication and interpersonal skills to work effectively with customers and internal teams
Preferred
Experience in Customer Success, Implementation, or Sales within a SaaS company
Benefits
Healthcare: Medical, Dental, and Vision plan options
Retirement: 401(k) with up to 4% company match
Unlimited snacks, coffee, and more
Weekly team happy hours
Business trips and team-building events
Clear career growth opportunities in a scaling startup
Company
Intaker
Digital front desk for law firms.
Founded in 2019
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Erfan Dehghanfar
Co-Founder & CTO
Company data provided by crunchbase