PPG · 16 hours ago
ECoat Technical Service Representative, Expert
Gainesville, GA
Full-time
Onsite
Senior Level
5+ years expPPG is a company that specializes in protecting and beautifying the world through innovation in coatings and materials. The ECoat Technical Service Representative will provide onsite support at customer locations, ensuring satisfaction through troubleshooting and process improvements while promoting quality and growth in the business.
Chemicals
Responsibilities
Support the ongoing activities onsite at the customer production facility as well as PPG activities at PPG facilities. Need to communicate logically to understand customer concerns, collect data, take appropriate actions, and resolve problems within a timely manner
Ensure timely and accurate reporting to the customer and coatings team
Effectively communicate with PPG Technical and Account management, direction of the PPG on site team activity, and to promote EH&S
Providing timely resolution to customer inquiries, application process monitoring, mix-room supervision, and hands-on support as needed; followed by a weekly trip report
Support sales to execute commercialization of new opportunities and product launches, process optimization, testing and troubleshooting, trial execution, and process improvement
Follow safe work practices, with mechanical aptitude to be able to communicate intelligently and optimally with technical, production and non-technical personnel to satisfy customer requirements
Qualification
Required
HS Diploma, GED, or Equivalent
5+ years' experience in Electrocoat also referred to as E-Coat, Electrocoating, or dip-tank, or similar for paint/coatings experience for industrial or manufacturing experience
Experience with Pain-Line manufacturing process, paint mixing, troubleshooting, or similar
Good computer skills and attention to detail
Effective communication and customer service skills
Troubleshooting, critical thinking and problem-solving skills
Ability to work well alone and within a team environment to solve ever changing challenges
Travel to other supported locations for kickoffs, support team members, training events, and similar, up to 25%
Benefits
PTO
Medical
Dental
Vision
Disability and Life Insurance
401K plus additional PPG provided Retirement Benefits
Parental Leave
Continuing Education
Growth Opportunities
Relocation Assistance
Company
PPG
PPG: WE PROTECT AND BEAUTIFY THE WORLD® At PPG (NYSE:PPG), we work every day to develop and deliver the paints, coatings and specialty materials that our customers have trusted for more than 140 years.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Tim Knavish
Chairman and CEO
David Bem
CTO, VP Science and Technology
Recent News
Morningstar.com
2025-10-06
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