ICE · 16 hours ago
Sales Development Representative
Atlanta, GA
Full-time
Onsite
New Grad, Entry LevelIntercontinental Exchange, Inc. is seeking a Sales Development Representative (SDR) to generate and qualify new business opportunities for the sales team. The SDR will focus on lead generation, qualifying inbound leads, and supporting outbound sales initiatives through collaboration with various internal teams.
E-CommerceFashionJewelryMarketplace
Responsibilities
Presence in Office: This position requires you to be in the Atlanta HQ office 5 days a week to ensure a strong onboarding experience and facilitate proper communication with team members. Office environment is updated with a gym, cafeteria, and coffee machines on numerous floors. The amenities are superb!
Lead Generation & Qualification: Identify and qualify sales leads through proactive outreach, cold calling, and respond to inbound queries via phone and email
Prospect Engagement: Build relationships with prospective customers to understand their business requirements and challenges
Sales Support: Support Account Executives by communicating detailed information about prospect needs and status via Salesforce
Collaboration: Work closely with Account Executives, Sales Leadership, Marketing, and other internal teams to strategize and share insights on prospective customer accounts, and drive sales activities
CRM Management: Maintain accurate and detailed records of all lead management activities in Salesforce ensuring proper lead assignment and tracking
Product Knowledge: Develop knowledge of ICE’s product offerings and industry trends to be able to pitch products appropriately
Internal & External Networking: Participate in internal product meetings, sales training, and mentorship opportunities to develop sales knowledge and skills. Seeking opportunities outside of work to enhance product, industry and sales knowledge is highly encouraged
Sales Team Interaction: Attend sales meetings, participate in business reviews, and support product demonstrations where necessary
Qualification
Required
Presence in Office: This position requires you to be in the Atlanta HQ office 5 days a week to ensure a strong onboarding experience and facilitate proper communication with team members
Lead Generation & Qualification: Identify and qualify sales leads through proactive outreach, cold calling, and respond to inbound queries via phone and email
Prospect Engagement: Build relationships with prospective customers to understand their business requirements and challenges
Sales Support: Support Account Executives by communicating detailed information about prospect needs and status via Salesforce
Collaboration: Work closely with Account Executives, Sales Leadership, Marketing, and other internal teams to strategize and share insights on prospective customer accounts, and drive sales activities
CRM Management: Maintain accurate and detailed records of all lead management activities in Salesforce ensuring proper lead assignment and tracking
Product Knowledge: Develop knowledge of ICE's product offerings and industry trends to be able to pitch products appropriately
Internal & External Networking: Participate in internal product meetings, sales training, and mentorship opportunities to develop sales knowledge and skills
Sales Team Interaction: Attend sales meetings, participate in business reviews, and support product demonstrations where necessary
Sales Experience: No previous sales development experience required, but any sales or customer-facing internship/experience is a plus
Must have a strong ability to communicate effectively, challenge and push prospects, build rapport, and address objections is essential
Excellent written and verbal communication skills with a confident phone presence
Must be able to engage prospects and internal stakeholders effectively
Proven track record of staying organized, managing tasks efficiently, and meeting deadlines
Bachelor's degree or relevant work experience preferred but not required
Proactive, competitive, organized, self-driven, and eager to learn are all a must
Willingness to think outside the box and contribute fresh ideas to sales strategy
The ability to thrive in a fast-paced, dynamic environment with a strong willingness to adapt to new tools, technologies, and changes quickly
Strong drive to meet and exceed goals
Comfortable with both independent and team-based work environments, with a willingness to collaborate and contribute to team success
Ability to collaborate effectively with various departments and stakeholders, while also taking ownership of individual tasks
Passion for providing exceptional service and building strong, trust-based relationships with prospects and internal teams
Capable of analyzing client needs, tracking sales activities, and using data to drive decision-making processes
Preferred
Familiarity with CRM platforms like Salesforce is a bonus but not required
Company
ICE
We are building the largest jewelry marketplace.
Founded in 1999
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$49MKey Investors
Polaris Partners
2017-12-07Acquired
2016-03-15Series Unknown
2015-07-01Seed· $2M
Leadership Team
Joseph Albert
Chief Technology Officer
David Farrell
Chief Operating Officer, ICE Futures U.S.
Recent News
2026-01-13
Crowdfund Insider
2026-01-12
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