Kuehne+Nagel · 1 day ago
Air Logistics Operational Care Team Leader
Kuehne+Nagel is a global leader in logistics, playing a crucial role in ensuring efficient inventory and shipment processes. The Air Logistics Operational Care Team Leader is responsible for managing shipment coordination, ensuring timely delivery, and collaborating with various teams to optimize operations.
Transportation/Trucking/Railroad
Responsibilities
To manage and perform all operational activities reliably, accurately and on-time, minimizing overdue tasks, and according to defined customer deliverables
To follow the communication concept for effective communication with stakeholders
To monitor shipments, follow up on all deviations, accurate and timely updates for visibility in KN systems, including financial data, such as costs
To review and clarify CCL instructions if there are conflicts or deviations with regulatory requirements, routing, TT, rate information, or other discrepancies
To immediately report problems, operational disputes or discrepancies to supervisors or managers
To collaborate with all partners/suppliers, gateway, warehouse, customs teams, the RCC, and external parties as needed
To monitor operational performance of carriers and other partners and escalate / create awareness if performance and commitments are not being delivered
To collaborate with the Optimization Team for most effective process execution and systems setup/automation, maximizing systems utilization and avoiding manual processes is critical
To maximize profitability through cost optimization
To be part of process improvement identification, and implementing changes
To work with Sales and Customer Care teams on account implementation, ensuring a smooth transition from sales to operations
Qualification
Required
3+ years of air logistics business unit experience handling air shipments (import)
2+ years of freight forwarding industry experience
A high level of attention to details is a necessary, coupled with communication and organizational skills
The Operational Care Specialist must demonstrate Airfreight Knowledge, must have a 'can do' and service related mentality
Ability to communicate and coordinate with suppliers and partners
Adherence to regulatory requirements is a must, and this is accompanied by a knowledge of industry specific guidelines
Flexibility and an ability to work under pressure are necessary
Benefits
Health and welfare benefits
401k retirement savings plan
Tuition reimbursement
Incentive compensation for eligible roles
Company
Kuehne+Nagel
With more than 82,000 employees at almost 1,300 sites in close to 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics providers.
H1B Sponsorship
Kuehne+Nagel has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (2)
2021 (5)
2020 (6)
Funding
Current Stage
Late StageLeadership Team
Recent News
2024-04-24
2024-03-21
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