Omni Hotels & Resorts · 3 weeks ago
Director of Human Resources
San Francisco, CA
Full-time
Onsite
Lead/Staff, Director/Executive
$130K/yr - $165K/yr
4+ years expOmni Hotels & Resorts is a leading hospitality company known for its exceptional service and employee development. They are seeking a Director of Human Resources to oversee all aspects of human capital management at the Omni San Francisco Hotel, ensuring recruitment, development, and retention of a skilled workforce while fostering a positive work culture and ensuring compliance with employment laws.
ConsultingEventsFood and BeverageHospitalityResorts
Responsibilities
Reinforce Omni culture by attending property and department pre-shifts, GEM and ATGT meetings on a rotation basis
Engage with associates by walking around the property several times a day
Drive a strong Omni culture by planning and executing associate events
Promote engagement surveys and ensure participation from our associates. Conduct feedback sessions and implementation of action plans
Ensure the hotel implements effective recognition programs that reward our associates for their hard work and performance
Foster a positive work environment that promotes employee engagement and morale
Provide counsel and assistance to management in regard to associate relations, supervision and administration ensuring coaching is objective, fair and effective
Address associate concerns and ensure fair and consistent application of policies and procedures
Collaborate with hiring managers to identify staffing needs and develop a strategic recruitment plan for both management and hourly positions
Attend off-property recruitment events/job fairs
Partner with Shared Services for fulfilling roles and coordinating on-property job fairs
Actively engage in community activities including volunteerism. Form relationships with third party staffing agencies/organizations that assist candidates in finding employment
Administers compensation policies and programs. Conduct local wage/salary surveys and review/adjust as needed. Monitor wage increases and adjustments
Support Shared Services and act as on-property liaison for benefits and recruitment
Participate in the Hotel’s budgeting process, ensuring all associate-related items and labor costs are appropriately budgeted and the department’s expenses are in line with expectations
Ensure compliance with all federal, state, and local employment laws and regulations. Stay abreast of all federal and state laws and keep management advised of changes. Implement changes as needed
Partner with Corporate Director of Labor to respond to EEOC Charges and other government charges
Ensure quarterly self-audits are conducted for Internal Audit and HR Assessment
Partner with Loss Prevention/Corporate Risk to ensure proper handling of worker’s compensation incidents/accidents and partner with monthly safety meetings
Maintain accurate and up-to-date employee records, including personnel files, payroll records, and benefits information
Coordinate and/or lead Orientation for new hires to familiarize them with hotel policies, procedures, and standards
Implementation of Omni’s hourly training programs and management development programs to include Power of Engagement and Manager orientation
Build the talent bench through continuous and engaged/strategic succession planning
Identify development opportunities for Associates and implement plans to build soft skills of leaders through performance evaluations and feedback mechanisms
Develop and implement HR strategies aligned with the hotel's and Omni's overall goals. Act as a key member of the executive committee and serve as a trusted advisor to the General Manager on human capital issues
Qualification
Required
Four or more years of experience as an HR Director or in a similar role within the Hotel/Resort industry
Extensive knowledge in Employee Relations, including conducting investigations, crafting responses to government agencies, and managing grievances
Demonstrated ability in leadership fostering employee development, fostering teamwork across departments, and delivering outstanding customer service
Service-oriented and detail-focused with a friendly, approachable demeanor and strong problem solving abilities
Proficient in computer skills, including Microsoft Office and Windows
Must be able to work a flexible schedule including nights, weekends and holidays
Preferred
Union experience preferred
A bachelor's degree is preferred but not mandatory; equivalent experience will be considered
PHR Certification preferred
Company
Omni Hotels & Resorts
Omni Hotels creates memorable guest experiences at 60 luxury hotels and resorts in North America
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Jeff Doane
Chief Commercial Officer
Joy Rothschild
Senior HR executive
Recent News
2025-12-02
2025-11-15
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