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Delta Defense LLC · 1 day ago

Inbound Sales Advisor - Fully Remote in Texas - February 16th start

United States

Full-time

Remote

New Grad, Entry Level

$20/hr - $20/hr

Delta Defense LLC is a private company that provides marketing, operations, and customer service for the U.S. Concealed Carry Association. The Inbound Sales Advisor role focuses on receiving inbound calls and chats, selling memberships, and creating authentic connections with prospects to meet their self-defense and personal protection needs.

ConsultingCustomer ServiceFinancial ServicesMarketingTraining

Growth Opportunities

Responsibilities

Receive inbound calls and respond to inbound chats from prospects

Make outbound follow-up calls to qualified leads

Sell USCCA memberships and related products through both phone and chat channels

Understand and fulfill the needs of prospects by offering solutions aligned with their self-defense and personal protection goals

Create authentic connections while providing clear, compelling information about USCCA membership benefits

Maintain expert knowledge of the USCCA product suite and share relevant resources as appropriate

Process product orders and memberships accurately and efficiently

Track and document all customer interactions, leads, and outcomes

Consistently meet or exceed sales and service KPIs set by the Inbound Sales team

Assist with Member Engagement (ME) lines when needed

Represent and promote organizational health, culture, and Delta Defense core values in every customer interaction

Qualification

Sales experienceCustomer serviceProducer Property LicenseIntegrity SellingComputer applicationsProfessionalismInterpersonal skillsCommunication skillsAttention to detail

Required

Established success in sales and customer service, with a strong ability to foster relationships, exceed targets, and deliver outstanding customer experiences

Demonstrated results in both phone and chat-based sales or service roles

Required to pass and maintain Producer Property and Casualty License. Paid training is provided for all hires

Confident, dependable, and motivated by measurable success

Solid understanding of Integrity Selling and Asking Formula principles

Proven competence in utilizing various computer applications. Able to seamlessly navigate multiple systems simultaneously

Excellent interpersonal skills; strong written and verbal communication abilities. Able to quickly establish rapport with people

High level of professionalism, attention to detail, and confidentiality

Demonstrates the Core Values of Delta Defense, LLC