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AFL · 1 day ago

Trainer (Telecom)

Kansas City, Missouri, United States

Full-time

Onsite

Entry, Mid Level

2+ years exp

AFL is a leading provider of fiber optic products and services, and they are seeking an experienced Trainer in Kansas City, MO. The Trainer will provide classroom and field training to incoming Broadband technicians, ensuring that training materials are current and effective while maintaining a well-organized training environment.

Enterprise SoftwareManufacturingNetwork SecurityTelecommunicationsWeb HostingWired Telecommunications

H1B Sponsor Likely

Responsibilities

Responsible for having complete Knowledge of Client Provided Training Modules, Facilitator Guides, and Exercises

Responsible for maintaining standards set by Area manager and meeting prescribed timelines

Responsible for protecting client’s information including modules, processes and legal guidelines ensuring confidentiality

Acts as Subject Matter Expert (“SME”) of field Installations processes relative to Google Fiber installs

Responsible for professionally communicating a mixture of ITC’s culture and clients modules, lesson plans, manuals, information and instructional material to training class by effectively engaging the training class to ensure material retention

Responsible for motivating employees by example and shared enthusiasm for ITC’s/Google project achieving maximum productivity, developing an efficient workforce, enhancing quality of work as well as building loyalty to the enterprise

Responsible for Staying up to date and current on Fiber to the home systems, video and data, or Google Fiber products and knowledge base to ensure training of latest training procedures and processes

Responsible for setting up and maintaining a well-organized and effective training environment including: classroom seating structure, educational videos, visual aids, PowerPoint presentations, computer hardware, computer software and a clean and welcoming classroom atmosphere

Responsible for being part of the training team that proactively looks for ways to improve the training of Broadband technicians and other team members

Responsible for providing weekly training reports to management and clients in a timely manner

Performs other related duties as assigned

Qualification

Telecommunication installationTraining certificationsStructured classroom trainingMS Office proficiencyCritical thinkingProblem-solvingInterpersonal skillsPresentation skillsTime management

Required

A degree in Communications preferred or combination of work experience and education

A minimum of 2 years' field experience in craft services and telecommunications industry

Relevant technical and/or training certifications (Comp TIA, CCNA, etc.) preferred

Structured classroom training experience preferred

Critical thinking and problem-solving skills

Ability to make sound judgments based on information available

Motivated, high energy aptitude

Planning and organizing

Excellent interpersonal and communication skills both verbal and written

Strong facilitation / presentation skills

Ability to interact with all levels of employees and clients

Able to travel as required

Strong time management

Proficient in MS Word, Outlook, PowerPoint, Excel

Adaptability and initiative

Able to work with multi-functional teams

Conflict management

Stress tolerance

Preferred

A degree in Communications preferred or combination of work experience and education

Relevant technical and/or training certifications (Comp TIA, CCNA, etc.) preferred

Structured classroom training experience preferred

Benefits

Medical and dental insurance

Paid holidays

Vacation pay

401 K plan

Company

AFL

Glassdoor3.7

AFL is a telecommunication company that offers fiber optic cable, transmission and substation accessories to its clients.

Founded in 1984

Duncan, South Carolina, USA

1001-5000 employees

http://www.AFLglobal.com

H1B Sponsorship

AFL has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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2022 (1)