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PPG · 1 week ago

Aerospace Customer Service Admin

Grand Prairie, TX

Full-time

Onsite

Mid Level

3+ years exp

PPG has an exciting opportunity available for a Customer Service Admin at their Dallas, TX location. The role involves supporting Customer Service Representatives with various tasks, including reporting and managing customer accounts, while ensuring compliance with company policies and regulations.

Chemicals

No H1B

Responsibilities

Executes purchase orders for materials and customer orders

Resolves customer queries, recommending solutions and guiding customers throughout the ordering process

Respond to customer queries in a timeline and accurate way, via phone and email

Identify customer needs and update internal ERP databases with information regarding customer orders

Work with inventory levels to ensure delivery of materials and supplies

Maintain accurate records of purchases, ensuring compliance with company policies, and adhering to relevant regulations

Process customer orders accurately and efficiently, ensuring timely delivery and compliance with all relevant regulations

Collaborate with sales personnel to ensure that customer orders are shipped, and PPG service level objectives are met or exceeded

Ensures accuracy of all sales orders

Qualification

ERP softwareReporting softwareCustomer service experienceAdministrative experienceCommunication skills

Required

Only US Citizens, Green Card holders, political asylees, or refugees are eligible to apply

High school diploma required

3+ years of customer service or administrative experience

Prior experience with ERP software and reporting software

Company

PPG

Glassdoor3.6

PPG: WE PROTECT AND BEAUTIFY THE WORLD® At PPG (NYSE:PPG), we work every day to develop and deliver the paints, coatings and specialty materials that our customers have trusted for more than 140 years.

Founded in 1883

Pittsburgh, PA, US

10001+ employees