Sazerac Company · 5 days ago
Bilingual HR Shared Services Specialist
Sazerac Company is a family-owned business with a rich history and a strong presence in the spirits industry. They are seeking a Bilingual HR Shared Services Specialist to manage critical team member lifecycle processes and ensure exceptional service delivery in HR operations.
Food and BeverageWine And Spirits
Responsibilities
Serve as the primary point of contact for team member inquiries regarding HR policies, payroll, benefits, and other HR matters. Provide responsive support using call and case management processes and technologies
Take ownership of inquiries to ensure accurate, prompt, and consistent resolution. Escalate or transition requests when needed, ensuring a warm handoff and exceptional customer experience
Manage essential lifecycle processes such as onboarding, job transfers, compensation changes, offboarding, and position management
Process HR transactions—including new hires, promotions, terminations, transfers, and other employment changes—in alignment with established procedures. Ensure accuracy and completeness of all data within HR systems
Partner with COEs to support team members with benefits enrollment and changes, payroll-related inquiries (paycheck discrepancies, tax withholding, direct deposit), and other HR programs. Collaborate with payroll to resolve processing errors and discrepancies
Maintain strict confidentiality and ensure compliance with federal, state, and local labor laws. Uphold data integrity and properly maintain records, documentation, and HR files
Identify and recommend process improvements to enhance workflow efficiency and overall service delivery
Qualification
Required
Bilingual (English/Spanish)
High school diploma or GED equivalent
Minimum 2+ years of relevant HR or HR Shared Services experience
At least 2 years of transactional HR processing experience
Strong time management and organizational skills with the ability to handle multiple priorities
Exceptional attention to detail and accuracy
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and related office software
Strong written and verbal communication skills, with the ability to engage effectively across all levels of the organization
Preferred
Bachelor's degree
Benefits
Competitive Pay
Comprehensive Benefits from Day One including medical, dental, vision, disability, and life insurance.
Family Coverage: Options to cover family members, including domestic partners.
401(k) Plan: Immediate access to a matching 401(k) plan.
Flexible Time Away: Enjoy paid time off (PTO), holidays, and parental leave.
Mental Health and Wellness: Access to mental health care and wellness incentive programs.
Educational Support: Benefit from tuition reimbursement and our scholarship program for dependents of Sazerac team members.
Fun Extras: Enjoy branded apparel, fun events, and a team member bottle purchase program.
Training and Development: Opportunities for professional growth and development.
Company
Sazerac Company
The Sazerac Company is a privately held alcoholic beverages company.
H1B Sponsorship
Sazerac Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
2021 (1)
Funding
Current Stage
Late StageRecent News
2025-11-10
New Orleans CityBusiness
2025-11-04
Company data provided by crunchbase