COURIER · 12 hours ago
Site Reliability Engineer
United States
Full-time
Remote
Mid, Senior Level
$110K/yr - $130K/yr
5+ years expCourier Newsroom is an organization dedicated to reinventing local media through impactful reporting. They are seeking a Site Reliability Engineer to maintain and scale their digital infrastructure, ensuring reliability, scalability, and security of their platforms while collaborating with various stakeholders.
Media and EntertainmentNewsPublishingSocial Media
Responsibilities
Infrastructure Management: Oversee current website operations and lead upcoming migration projects, ensuring zero-downtime transitions and optimal performance
Cloud Platform Administration: Manage and optimize our production cloud infrastructure footprint, implementing secure, cost-effective scaling strategies while maintaining high availability
Automation & DevOps: Design and implement automated environment management systems for publishing workflows and data management processes
Monitoring, Observability, & Response: Refine and implement monitoring and alerting of production environments based on service availability and user experience measurement. Diagnose and remediate production impacting issues in a timely manner
Security & Access Control: Maintain comprehensive Identity and Access Management (IAM) systems, implement Single Sign-On (SSO) solutions, and security best practices across all enterprise and production platforms
Stakeholder Collaboration: Work closely with cross-functional technical and business teams, providing transparent communication and exceptional internal customer service to support business objectives
Technical Support Liaison: Provide guidance to external MSP to ensure colleagues are receiving consistent high quality technical support
Platform Innovation & Enhancement: Research, plan, and implement strategic enhancements to existing platforms and workflows, including emerging technologies such as GenAI solutions to improve operational efficiency and user experience
Qualification
Required
Hands-on experience managing cloud infrastructure, servers using a declarative management framework such as terraform or ansible
Possess a thorough understanding of the software development lifecycle
Demonstrated success scaling customer-facing websites to handle increased traffic and user demands
WordPress experience is a huge plus
Experience managing and performance tuning web servers & content delivery networks (CDNs)
Practical experience managing CMS platforms, and associated information architectures (tagging, categories, etc), user/role administration
WordPress expertise strongly preferred
Experience integrating and managing multiple SaaS solutions, optimizing performance, and ensuring smooth data flows in fast paced environments
Possess a strong working knowledge of information security best practices and experience implementing controls and policies in production environments and IT systems
Values creating a predictable, dependable experience in every interaction and system, understanding that people and processes thrive when they know what to expect
Commitment to being someone others can count on, delivering quality customer service every time
Strong analytical and troubleshooting skills with a proactive approach to identifying, owning, and seeing potential issues through to resolution
Communicate with others in a clear & timely manner across all mediums (chat, voice, email, meetings, etc)
Be able to convey complex technical ideas in a simple manner
Proven ability to work effectively in distributed, remote team environments with strong self-management and communication skills
Preferred
5+ years of demonstrated experience in all of the above areas
Experience leading and mentoring technical teams
Experience with infrastructure-as-code tools and practices
Background in DevOps methodologies and CI/CD pipeline management
Knowledge of monitoring and alerting systems for proactive incident management
Experience with containerization technologies (Docker, Kubernetes)
Understanding of security best practices and compliance requirements
Previous experience in a large scale production environment
Proficiency in a scripting language such as python, javascript, or bash
Benefits
Unlimited Paid Time Off (PTO) + 11 paid holidays a year
An Employee Assistance Program (EAP)
Full suite of health benefits
401k
Flexible working arrangements
$500 home office setup reimbursement
Company
COURIER
COURIER is a pro-democracy news network that is building a more informed, engaged, and representative America.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Carrie Adams
Head Of Partnerships
Recent News
Columbia Journalism Review
2024-01-03
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