Superior Insurance Partners · 1 day ago
Systems and Vendor Solutions Trainer-REMOTE with TRAVEL
Superior Insurance Partners is a rapidly growing insurance brokerage platform focused on providing commercial lines, personal lines, and employee benefit solutions. As a Systems and Vendor Solutions Trainer, you will conduct training for agency partners on service processes and various insurance agency management systems while promoting best practices and efficiency.
Commercial InsuranceHealth CareInsuranceLife Insurance
Responsibilities
Service processes/procedures and workflows, the features and operation of our Applied Epic and Vertafore AMS360 insurance agency management systems, BPOs, CSR24 and other related vendor solutions
Maintain workflows, create job aids, and promote best practices
Deliver both onsite and remote training courses for introductory and intermediate level users
Provide timely and detailed responses to agency partners’ support requests
Assist in data clean-up before and after conversions
Manage multiple projects with well-defined plans and deadlines
Evaluate results and initiate changes to help achieve organizational objectives
Qualification
Required
Advanced knowledge of Applied Epic, Vertafore AMS360 insurance agency management system and CSR24 software (required)
Demonstrated ability to problem-solve and anticipate solutions
Experience in insurance policy lifecycle management preferably as an Account Manager or higher
Strong administrative and computing skills, including proficiency in Microsoft Office (Word, Excel, and PowerPoint)
Effective prioritization and deadline management skills
Professional, organized, and skilled communicator with the ability to convey ideas, concepts, and strategies to all levels of the organization
Competence in the collaboration tool Teams
Benefits
Annual performance bonus
Benefits package
Company
Superior Insurance Partners
Superior Insurance Partners is an insurance company that provides health insurance, commercial insurance, and employee benefits services.