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FareHarbor · 1 day ago

Google Analytics Specialist

Denver

Full-time

Hybrid

Entry, Mid Level

$66K/yr - $99K/yr

2+ years exp

FareHarbor is a leading reservation software company that empowers clients in the experiences industry. They are seeking a Google Analytics Specialist to serve as an expert on analytics tools, resolve client issues, and develop training resources for their Account Management team.

ReservationsSoftwareTourismTravel Agency

Culture & Values

No H1B

Responsibilities

Serve as the primary analytics expert for the global AM team, providing guidance, answering questions, and conducting ongoing training sessions

Communicate directly with clients via email and calls to resolve complex tracking and analytics issues

Troubleshoot and resolve escalations related to Google Analytics 4 (GA4), Google Tag Manager (GTM), Google Ads, Meta Pixel, and other tracking services

Develop, maintain, and update training resources for both new hires and experienced AMs. Identify recurring issues or trends and create team-wide trainings to address them

Provide 1:1 technical support for tracking-related challenges, prioritizing high-impact client issues

Build and analyze advanced reports, implement custom code, and perform detailed data analysis for enterprise accounts

Partner closely with the Analytics Project Manager to communicate client needs, share pain points, and suggest improvements to FareHarbor’s analytics features and infrastructure

Qualification

Google Analytics 4Google Tag ManagerGoogle AdsMeta PixelJavaScriptDigital analyticsHTMLCSSProblem-solvingCommunication skillsOrganizational skills

Required

Professional and clear communication while working with clients and demonstrating expertise

Strong working knowledge of Google Analytics 4 (setup, troubleshooting, reporting)

Proficiency with Google Tag Manager (creating, editing, debugging tags, triggers, and variables)

Familiarity with Google Ads conversion tracking setup and troubleshooting

Understanding of Meta Pixel implementation, event tracking, and verification

Strong analytical and problem-solving skills, with the ability to troubleshoot, investigate and come up with solutions independently

Strong ability to work autonomously

Ability to create clear, concise training materials that clearly outline the importance of the topic

Working ability to read and interpret JavaScript to identify tracking or site implementation issues (not necessarily write complex scripts, but understand the logic)

Understanding of DOM elements and how they relate to event tracking

Familiarity with browser developer tools (Network tab, Console) for debugging

Experience with debugging tools like Tag Assistant

2+ years of experience in digital analytics, tag implementation, or marketing technology with platforms such as GA4, Google Looker Studio, Google Ads, Google Tag Manager, Facebook Pixel, and TikTok conversion tracking

Working knowledge of HTML, CSS, and JavaScript

Demonstrated track record of troubleshooting tracking issue, analysis across the above platforms

Strong organizational skills and attention to detail

At least 1+ years of client-facing experience (CSM, Account Management, technical support)

Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams