Engagement Lead with eCommerce or Digital Transformation program Exp jobs in United States
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Syntricate Technologies · 5 months ago

Engagement Lead with eCommerce or Digital Transformation program Exp

positionNew York, NY
timeFull-time
remoteOnsite
senioritySenior Level, Lead/Staff
date10+ years exp

Syntricate Technologies is seeking a seasoned Engagement Lead to manage the successful delivery of a high-impact eCommerce transformation project for a U.S.-based enterprise client. The role involves strong client engagement skills and project leadership, ensuring alignment between business goals and technical execution.

Information TechnologyProject ManagementQuality Assurance
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H1B Sponsor Likelynote

Responsibilities

Serve as the strategic point of contact for the client across the entire engagement lifecycle (Discovery to Implementation & Rollout)
Own and manage the project roadmap, deliverables, and engagement governance
Lead discovery workshops, requirements clarification, and solution alignment with business and technical stakeholders
Collaborate with cross-functional teams (UX, Dev, QA, DevOps, Architects) to ensure on-time and on-budget delivery
Monitor project KPIs, risk management, and issue resolution in coordination with PMO and client sponsors
Drive status reporting, steering committee updates, and change control processes
Ensure compliance with regulatory frameworks (e.g., GDPR, PCI-DSS) where relevant to data, payment, and customer privacy
Facilitate contractual compliance, SOW adherence, and coordinate with commercial/legal teams when needed
Support account growth, scope expansion, and relationship management beyond the initial engagement

Qualification

ECommerce transformationCloud platformsProject managementFrontend technologiesAgile/ScrumCommunication skillsNegotiation skillsPresentation skills

Required

10+ years of IT project or program management experience, with at least 3–5 years in eCommerce or Digital Transformation programs
Hands-on experience leading engagements. eCommerce transformation experience will be advantage
Strong understanding of frontend technologies (React, Frontastic) and cloud-native backend platforms
Familiarity with Agile/Scrum delivery, Jira, Confluence, and DevOps collaboration tools
Experience managing U.S.-based clients and distributed delivery teams across time zones
Proven ability to manage budgets, resources, contracts, and stakeholder communications
Excellent communication, negotiation, and presentation skills

Company

Syntricate Technologies

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Syntricate Technologies offers quality assurance, validation, regulatory, business analysis, and project management services.
dateFounded in 2004
location
Boston, Massachusetts, USA
people-size51-200 employees
web-link
https://www.syntricatetechnologies.com

H1B Sponsorship

Syntricate Technologies has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)

Funding

Current Stage
Growth Stage
Company data provided by crunchbase