Edfinancial Careers ยท 1 day ago
IT Systems Administrator-Knoxville Hybrid-Close Date 1/19/2026
Knoxville,TN,US
Full-time
Hybrid
Mid LevelEdfinancial Careers is seeking an IT Systems Administrator to manage and provide accountability for all Infrastructure server services. The role involves administering Windows and Linux-based systems, ensuring data security, and collaborating with IT staff to support various services.
EducationFinancial Services
Responsibilities
Exhibit a broad base of knowledge and skills in server infrastructure, and operating systems to include Windows, Linux, Hyper-V, VMware, and Microsoft Azure including but not limited to IaaS, SaaS, PaaS and serverless services
Manage and monitor M365 environment including mail flow and collaboration products such as email, Sharepoint, Dynamics, Teams, and licensing
Provide primary support for all physical and virtual servers. Maintain documentation on hardware/software
Monitor services for growth and usage trends. Perform long-term capacity planning in conjunction with other team members that would determine both hardware and software purchases
Perform daily system monitoring, verifying the integrity and availability of all servers, applications, services, and key processes, reviewing system and application logs, and verify completion of scheduled jobs such as backups and sFTP processes
Recommend, install, test, and manage existing and new servers and software including such systems as messaging, file servers, and database, among others in accordance with standards and project/operational requirements
Provide technical assistance related to daily and assigned use; Assist customers and desktop support staff in identifying source of, and correcting errors
Diagnose system hardware, software, and operator problems; recommend or perform remedial action
Perform, oversee, monitor, and ensure data security including regular backups, recovery, verification of security rights and other steps necessary to ensure data integrity
Collaborate with Security team and other IT staff as necessary to implement, update and test ongoing security improvements including regular and timely operating system patches, security patches and other application updates as necessary to all server infrastructure
Collaborate with other staff to create, test, and keep up to date disaster recovery procedures for all services deemed necessary
Set up, install, test, and administer network printing functions
Assist the IT Infrastructure Manager in project definition, requirements documentation, and technical writing to support information systems business growth
Monitor and enforce license agreements using appropriate tools relative to hardware and software resources
Monitor and create regular management reports that track usage, performance, capacity, growth trends, etc., as it relates to the company hardware/software
Collaborate with IT Network staff to, install, configure, and generally ensure the tight integration of web services, network links, hardware, and peripheral components into the company LAN and Azure environment
Keep current with new technologies being deployed at the company
Participate in off-hour support rotation
Train selected staff for coverage during absentee periods. (i.e., vacation, seminars)
Deal regularly with outside computer vendors; perform a variety of liaison functions between company users and outside consultants/vendors
Performs other duties or special projects as required or as assigned
Qualification
Required
Broad base of knowledge and skills in server infrastructure, and operating systems to include Windows, Linux, Hyper-V, VMware, and Microsoft Azure including but not limited to IaaS, SaaS, PaaS and serverless services
Manage and monitor M365 environment including mail flow and collaboration products such as email, Sharepoint, Dynamics, Teams, and licensing
Provide primary support for all physical and virtual servers. Maintain documentation on hardware/software
Monitor services for growth and usage trends. Perform long-term capacity planning in conjunction with other team members that would determine both hardware and software purchases
Perform daily system monitoring, verifying the integrity and availability of all servers, applications, services, and key processes, reviewing system and application logs, and verify completion of scheduled jobs such as backups and sFTP processes
Recommend, install, test, and manage existing and new servers and software including such systems as messaging, file servers, and database, among others in accordance with standards and project/operational requirements
Provide technical assistance related to daily and assigned use; Assist customers and desktop support staff in identifying source of, and correcting errors
Diagnose system hardware, software, and operator problems; recommend or perform remedial action
Perform, oversee, monitor, and ensure data security including regular backups, recovery, verification of security rights and other steps necessary to ensure data integrity
Collaborate with Security team and other IT staff as necessary to implement, update and test ongoing security improvements including regular and timely operating system patches, security patches and other application updates as necessary to all server infrastructure
Collaborate with other staff to create, test, and keep up to date disaster recovery procedures for all services deemed necessary
Set up, install, test, and administer network printing functions
Assist the IT Infrastructure Manager in project definition, requirements documentation, and technical writing to support information systems business growth
Monitor and enforce license agreements using appropriate tools relative to hardware and software resources
Monitor and create regular management reports that track usage, performance, capacity, growth trends, etc., as it relates to the company hardware/software
Collaborate with IT Network staff to, install, configure, and generally ensure the tight integration of web services, network links, hardware, and peripheral components into the company LAN and Azure environment
Keep current with new technologies being deployed at the company
Participate in off-hour support rotation
Train selected staff for coverage during absentee periods. (i.e., vacation, seminars)
Deal regularly with outside computer vendors; perform a variety of liaison functions between company users and outside consultants/vendors
Performs other duties or special projects as required or as assigned
Broad base of knowledge and skills in Microsoft Azure, Microsoft Office 365, system infrastructure, network topology and server operating systems
Preferred
Microsoft Azure
Microsoft Server
Microsoft Hyper-V
VMware ESXi
Microsoft Office 365
Company
Edfinancial Careers
Edfinancial Services provides exceptional customer-driven student loan servicing.
Founded in 1995
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Ben Fiedler
Chief Technology Officer
Wanda Hall
Senior VP, Director, Compliance & Risk Management, CSO
Recent News
Knoxville News Sentinel
2024-02-18
2022-04-01
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