Palermo's Pizza · 15 hours ago
Systems Administrator
Palermo's Pizza is a leader in private label frozen pizza and contract manufacturing, committed to quality and innovation. They are seeking a Systems Administrator to maintain a secure, high-performing IT infrastructure that supports their 24/7 manufacturing operations.
Responsibilities
Support the management of servers, applications, and network services to ensure 24/7 operational uptime
Deploy, monitor, update, and troubleshoot Hyper-V virtual servers and business-critical applications
Administer Active Directory, Entra ID, Group Policies, RDS, Intune, and core Microsoft 365 tools
Assist with DHCP, DNS, wireless access points, switching, and firewall-related tasks
Monitor infrastructure health and respond to real-time alerts
Assist with backup administration and restoration activities using modern data management tools
Support annual disaster recovery planning and testing, including Azure-based capabilities
Apply patches and updates to prevent security incidents
Monitor system activity for suspicious behavior or potential threats
Assist with incident response procedures and security risk analysis
Support access controls, ACL updates, and alignment with security policies
Act as administrator/SME for key business applications such as Korber One/HighJump, Salesforce, Power Apps, and Power Automate
Partner with team members to support additional third-party systems as needed
Provide Tier III escalation support when complex issues arise
Participate in the after-hours on-call rotation
Assist junior team members with troubleshooting and project work
Qualification
Required
5+ years of experience as a high-level help desk administrator or similar IT infrastructure role
BS/MS in Computer Science, Engineering, IT—or equivalent relevant experience
Experience with Hyper-V, Windows Server 2012+, System Center VMM, Microsoft 365 hybrid deployments, and Azure preferred
Moderate understanding of networking (TCP/IP, DNS, DHCP, VLANs, VPN, ACLs, wireless)
Strong documentation, communication, troubleshooting, and analytical skills
Ability to lift up to 50 lbs and work in hot/cold/noisy environments as needed
Ability for infrequent travel to other site locations
Preferred
Experience with any of the following a plus: Korber One/HighJump, Bepoz, Aptean EAM, Salesforce, Intune, Defender for Endpoint, NinjaRMM, Teams Rooms, JAMF, Soti, AirWatch, Apple Configurator
Benefits
20 free pizzas per month (Yes! That's right!)
Paid Time Off + a Floating Holiday of your choice
Comprehensive benefits package (medical, dental, vision, life)
401(k) & Roth with company match, fully vested the 1st of the month after hire
Opportunities for training, professional growth, and advancement
Work in a state-of-the-art food manufacturing environment
Join a team that values innovation, collaboration, and continuous improvement
Company
Palermo's Pizza
Palermo’s Pizza: A Slice of Italian Tradition in the Heart of Milwaukee Nestled in Milwaukee’s scenic Menomonee Valley, Palermo’s Pizza is a passionate, entrepreneurial company rooted in Italian culture and innovation.
Funding
Current Stage
Late StageLeadership Team
Recent News
Food Business News
2025-10-16
2025-09-25
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