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Esperanza Immigrant Rights Project · 1 day ago

Residence Attendant-Good Shepherd Center On-Call

Good Shepherd Center - Hawkes, Los Angeles, CA, US

Full-time

Onsite

New Grad, Entry Level

$17.87/hr - $20.10/hr

Esperanza Immigrant Rights Project is part of Catholic Charities of Los Angeles, Inc., one of the largest human services providers in California. The Residence Attendant will be responsible for providing front line supervision at a residential program, ensuring participants' compliance with housing guidelines and promoting a safe environment for those experiencing homelessness.

LegalNon Profit

Responsibilities

Greet participants and visitors; provides front line supervision at a residential program operated by Good Shepherd Center

Promote housing guidelines at the Residence sites in a trauma informed manner

Answer phones, provides general information and referrals to the public via phone

Ensure participants comply with housing guidelines and program policies to ensure their emotional and physical safety while in residence

Document participants’ daily activities via shift summaries

Maintain Residential facility clean, as needed

Serve and prepare meals for Participants residing at interim housing sites

Conduct facility rounds periodically to ensure safety of participants and residential site

Duties and responsibilities will vary based on the needs of each Residence site

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

Qualification

Crisis managementTrauma Informed CareConflict resolutionHomeless services experiencePoverty issuesCompassionateEmpatheticMulti-culturalism awareness

Required

High School Diploma, GED or Equivalent required

Must Pass Live Scan and/or Background Check

Preferred

College graduate preferred

Experience working in the homeless services sector preferred

Experience with crisis management and conflict resolution preferred

Some knowledge of best practices in homeless services, such as, Trauma Informed Care, Harm Reduction and Housing First

Working knowledge of the complexity of poverty and women's homelessness, multi-culturalism and diversity, trauma, health and mental health issues, substance abuse and older adult women

Knowledge of communities that are disproportionately represented in the homeless population (communities of color, LGBTQ+ etc.)