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Festival Foods · 1 day ago

Deli Assistant Department Manager

US-WI-West Allis

Full-time

Onsite

Mid Level

Festival Foods is a Wisconsin grocer committed to exceptional service and community support. They are seeking a Deli Assistant Department Manager to assist in leadership, team development, and guest service within the deli department.

CommunitiesFood and Beverage

Responsibilities

Assist the Deli Department Manager in achieving labor goals by creating effective associate schedules

Contribute to achieving gross profit goals through planning and controlling shrink

Reinforce team culture and performance expectations

Ensure adequate staffing levels by partnering with Human Resources to interview and hire new associates

Provide thorough training and ongoing support to new team members, serving as a mentor and guide to their development

Lead Deli department associates by delegating tasks, offering guidance, and supporting their professional growth

Collaborate with the Department Manager on performance reviews and handle policy violations effectively

Manage inventory levels and ensure accurate pricing on products

Place orders with vendors for special events and holidays, ensuring smooth operations

Deliver exceptional guest service by addressing concerns, resolving issues, and embodying the boomerang principle

Maintain cleanliness and organization in the deli, including work areas, shelving, and the sales floor

Assist with preparing coaching sessions, performance reviews, event notes, training checklists, and store sales

Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences

Other duties as assigned

Qualification

Technical KnowledgeSafety AwarenessLeadership SkillsGuest ServiceDecision-Making SkillsTeam DevelopmentInventory ManagementDepartment Maintenance

Required

High School education or equivalent combination of education and experience

Experience in fast food, deli, or restaurant environments preferred

Ability to motivate and lead a diverse team in a fast-paced setting, with strong interpersonal and communication skills

Thorough understanding of the retail food business, including deli and perishable department operations

Familiarity with equipment such as slicers, fryers, and ovens is important

Knowledge of safety requirements and company policies, with the ability to apply on-the-job training to identify and address potential hazards

ServeSafe Certification is required (Festival will cover the cost if not certified)

Ability to make timely and effective decisions, ensuring smooth operations and high guest satisfaction

Stand in place for a long period of time, bend, stoop, and kneel regularly

Full range of upper body motion

Lifting up to 50 pounds on a frequent basis

May be exposed to varying temperatures such as refrigerators, freezers, kitchens and sales floor

Benefits

Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!

Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.

Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.

Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.

Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.

Save for Your Future: Offering a 401(k), we’re proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals.