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Adyen · 1 day ago

Head of Commercial Legal, Strategy and Enablement

Buffalo-Niagara Area

Full-time

Onsite

Director/Executive

$210K/yr - $275K/yr

10+ years exp

Adyen is a leading financial technology platform that provides payments, data, and financial products to major clients. They are seeking a Head of Legal Strategy and Enablement to build and lead a high-performing function that drives operational excellence and strategic alignment across the Legal organization, while also mentoring teams and implementing innovative legal processes.

Financial ServicesFinTechMobile AppsMobile Payments

Culture & Values

Responsibilities

Build and lead the Legal Strategy and Enablement function responsible for driving operational excellence and strategic alignment across the function

Develop a cohesive legal strategy and operational model that increases functional value, agility, and effectiveness

Act as a senior advisor to Legal providing clear, actionable guidance on strategic planning and operational issues

Represent Legal in cross-functional initiatives, ensuring legal needs are embedded in strategy and implementation plans

Lead talent strategy for the Legal Strategy and Enablement organization—hiring, developing, and retaining top talent across both teams

Lead and mentor a high-performing team of strategy and operations professionals (including Commercial Enablement/Legal Operations experts)

Set clear performance goals, expectations, and development plans, ensuring the team's objectives are directly aligned with legal operations' strategic goals for efficiency and technological advancement

Champion a culture of continuous improvement, actively identifying, defining, and rolling out new, innovative operational processes across the entire Legal team

Oversee and drive the implementation of new tools and systems across the function

Define, pilot, and roll out AI-powered processes for high-volume legal workflows, focusing on leveraging Artificial Intelligence in legal workflows

Own, manage, and optimize the legal technology and tools used by the team, ensuring a seamless and integrated tech stack (e.g., contract creation, e-signature workflows like DocuSign, matter management and intake systems)

Advance workflow automation, including designing and implementing scalable, efficient processes and organizational models

Define, build, and maintain 'smart' self-service knowledge portals to serve as the primary resource for internal stakeholders' legal inquiries

Develop and implement metrics and trends on key data, providing reporting to measure results and guide decision-making

Track, analyze, and report on performance indicators for the Legal Organization's output and measurable commercial impact

Collaborate directly with Commercial Sales teams to align legal data and tooling (including CRM systems like Salesforce) with commercial pipeline tracking and deal close metrics

Design and implement a function-wide legal data strategy, including dashboards, performance tracking, and executive reporting

Qualification

Legal operationsData analyticsTeam leadershipAI-powered processesWorkflow automationLegal technologyVendor managementPeople developmentCollaboration

Required

10+ years of legal or legal operations experience with significant time in a leadership role, ideally in a high-growth, multi-jurisdictional environment

Proven leader with a strong track record of building and mentoring high-performing teams, and a focus on people development

Deep familiarity with legal operations, including function analytics, process mapping, workflow automation, operational efficiency, cost control, and legal technology implementation

Strong operator with a builder's mindset- comfortable setting vision, establishing structure where none exists, and designing scalable processes to support rapid iteration

Passionate about using data to drive thoughtful decision-making and possessing the ability to translate complex operational issues into clear, actionable guidance

Collaborative partner who works well with Legal, Product, Engineering, and Commercial stakeholders