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GitLab · 1 day ago

Principal Solutions Architect

United States

Full-time

Remote

Lead/Staff

$139K/yr - $297K/yr

GitLab is an open-core software company that develops a comprehensive AI-powered DevSecOps Platform. The Principal Solutions Architect will act as a trusted technical advisor and pre-sales partner, helping customers unlock the full value of GitLab’s platform and guiding them through digital transformation.

Cloud SecurityDeveloper ToolsDevOpsOpen SourceSaaS

Comp. & Benefits

Responsibilities

Lead technical discovery, architecture design, demos, and end-to-end evaluations (POC/POV) to validate GitLab as the preferred agentic, AI-powered DevSecOps platform for prospects and customers

Drive AI-focused solution strategy as the team’s AI subject matter expert, including competitive positioning and business value justifications

Own the technical strategy and influence Customer Success Plans for assigned accounts, acting as the “technical CTO” to guide multi-team, multi-year transformation initiatives across the DevSecOps lifecycle

Collaborate with Sales, Customer Success, Product Management, Engineering, and Marketing to shape account strategies, inform territory planning, and ensure successful platform adoption

Provide advanced technical guidance during the pre-sales cycle, including tender and audit support, workshop design, and solving complex integration and implementation challenges

Serve as the voice of the customer by translating real-world feedback into product requirements, documentation improvements, and roadmap input, especially for AI, security, and platform capabilities

Create and share reusable technical assets such as reference architectures, working examples, best practice guides, and internal enablement content to scale impact across regions

Mentor other Solutions Architects, contribute to global initiatives for the Center of Excellence, and act as an external industry authority through thought leadership, standards participation, and ecosystem relationships

Qualification

AI expertiseTechnical pre-salesDevSecOps practicesCloud computingTechnical architecture designStakeholder managementCommunication skillsMentoringGrowth

Required

Expert resonance for the most strategic aspects of GitLab's product and customer personas while empowering the field with domain knowledge

Deep hands-on expertise with AI, such as designing or implementing AI-powered solutions, advising on AI adoption, or acting as an AI subject matter expert for customers or internal teams

Experience in technical pre-sales, software consulting, or similar roles where you connect complex technology to business outcomes

Practical background in modern software development or operations, including CI/CD, DevSecOps practices, and related tooling

Knowledge of cloud computing concepts and architectures, and how cloud services integrate into secure, scalable application delivery

Ability to design and explain technical architectures that span multiple teams and phases of the software lifecycle, from planning through monitoring

Skill in leading technical evaluations and workshops (for example, proofs of value or solution design sessions) with diverse stakeholders, from engineers to executives

Strong communication, relationship-building, and stakeholder management skills, with the ability to act as a trusted advisor and customer advocate across sales, product, and engineering teams

Openness to learning and growth, with experience building new skills over time; candidates with transferable experience in adjacent domains (for example security, data, or cloud architecture) are encouraged to apply