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Dynatron Software, Inc. · 5 days ago

Director, Account Management

United States

Full-time

Remote

Director/Executive

8+ years exp

Dynatron Software, Inc. is transforming the automotive service industry with intelligent SaaS solutions. The Director of Account Management is responsible for leading a team focused on cross-selling and upselling to existing customers, driving expansion revenue and aligning closely with various departments to maximize customer lifetime value.

AnalyticsBusiness IntelligenceInformation TechnologySoftware

Growth Opportunities

Responsibilities

Own and deliver expansion (upsell and cross-sell) revenue targets across the installed existing customer base

Develop and execute a scalable expansion strategy aligned to company growth objectives

Segment the customer base (e.g., by size, product adoption, dealer group complexity) to drive targeted expansion motions

Identify whitespace opportunities within dealer groups and build repeatable playbooks to capture them

Lead, coach, and develop a team of cross-sell and upsell Account Executives

Establish clear performance expectations, KPIs and revenue goals

Foster a high-performance, data-driven, and customer-centric sales culture

Manage pipeline health, deal execution, and accurate forecasting for expansion revenue

Drive disciplined sales execution across complex, multi-stakeholder dealer group buying environments

Review deals, provide strategic guidance, and support negotiations and escalation

Partner closely with Customer Success to align on account strategy, renewal timing, and expansion opportunities

Work with Sales Operations to refine territories, compensation plans, and reporting

Provide voice-of-customer insights to influence cross-sell and upsell roadmap and go-to-market strategy

Design and optimize expansion sales processes that integrate seamlessly with new business and renewals

Implement best practices for account planning, opportunity management, and value-based selling

Leverage CRM and sales enablement tools to drive consistency and visibility

Qualification

B2B SaaS salesSales leadershipExpansion revenue growthMulti-product SaaS solutionsData-driven decision makingConsultative sellingTeam managementCommunication

Required

8 –12+ years of B2B SaaS sales experience, with at least 3–5 years in sales leadership

Proven success owning and growing expansion revenue in an existing customer base

Experience selling multi-product or platform SaaS solutions

Experience leveraging with productivity and performance solutions, including AI

Strong track record managing and scaling teams through growth phases

Comfortable navigating complex organizational structures and executive-level stakeholders

Strong analytical, forecasting, and operational discipline

Strategic thinker with a strong execution mindset

Excellent people leader and coach

Data-driven and metrics-oriented

Strong communicator with executive presence

Deep understanding of value-based and consultative selling

Ability to influence across functions without direct authority

Preferred

Experience selling into automotive, multi-location, franchise, or SMB/mid-market enterprises strongly preferred

Benefits

Participation in Dynatron’s Equity Incentive Plan

Comprehensive health, vision, and dental insurance

Employer-paid short- and long-term disability and life insurance

401(k) with competitive company match

Flexible vacation policy and 11 paid holidays

Remote-first culture

Company

Dynatron Software, Inc.

At Dynatron Software, we help automotive service departments increase revenue and profitability with our suite of automotive fixed operations data analytics software, comparative insights, and expert coaching.

Founded in 1997

Richardson, Texas, USA

201-500 employees