Ultimate Staffing ยท 1 day ago
Customer Service Representative
Vista, CA
Full-time
Onsite
New Grad, Entry Level
$19/hr - $21/hrUltimate Staffing Services is seeking a dedicated Customer Service Representative to join their client's team in Vista, California. This role requires a proactive and customer-oriented individual who will provide excellent service to customers, ensuring satisfaction and addressing any inquiries or concerns.
EmploymentHuman ResourcesManufacturingStaffing Agency
Hiring Manager
Bryce Charles
Responsibilities
Respond promptly to customer inquiries via phone, email, or in-person, ensuring a positive customer experience
Assist customers with questions and concerns, providing accurate information and resolving issues effectively
Maintain and update customer records in the system to ensure accuracy and completeness
Collaborate with team members to ensure seamless operations and consistent customer service
Adapt to various customer situations, offering appropriate solutions and maintaining professionalism
Ensure all customer interactions align with the company's standards and policies
Provide feedback on customer interactions to help improve overall customer service processes
Qualification
Required
Strong communication skills, both verbal and written
Proficiency in Microsoft Office applications, including Word, Excel, and Outlook
Ability to multitask and manage time effectively in a fast-paced environment
A positive attitude and a genuine desire to help customers
Preferred
Previous experience in a customer service or call center role is preferred
Company
Ultimate Staffing
Ultimate Staffing specializes in clerical, administrative, customer service, and manufacturing and production positions.
Founded in 1994
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Lisa Marez
Partnership Director
Company data provided by crunchbase