Associate Customer Service Representative - 5044284 jobs in United States
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State of Missouri ยท 3 days ago

Associate Customer Service Representative - 5044284

The State of Missouri is seeking an Associate Customer Service Representative to support the Department of Revenue's vision of fostering confidence and trust through effective customer service. The role involves working with individual and corporate income tax returns, analyzing and adjusting returns, and responding to customer inquiries.

AgricultureGovernmentInformation Technology

Responsibilities

Working with individual income tax returns, corporate income tax returns, & property tax credit claims
Analyzing & adjusting returns, notifying individual income tax non-filers & under-reporters
Sorting & distributing correspondence
Responding to customer inquiries through telephone calls, e-mails, & written correspondence
Processing returned refunds

Qualification

Customer ServiceComputer SkillsEffective WritingDetail OrientedClear Communication

Required

Possess high school diploma or high school equivalency certificate
Proficient computer skills

Benefits

Defined pension plan
Generous amounts of leave and holiday time
Eligibility for health insurance coverage

Company

State of Missouri

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The State of Missouri is a group of outstanding people that accomplish extraordinary things for our folks every day.

Funding

Current Stage
Late Stage

Leadership Team

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Kevin Mccarthy
Chief Technology Officer
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Jennifer Tidball
Chief Operating Officer at Missouri Department of Social Services
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