Goodwill of the Southern Alleghenies ยท 1 week ago
Program Retention & Quality Assurance Assistant
Everett, Pennsylvania, United States
Full-time
Onsite
Entry Level
$16/hr - $16/hr
3+ years expGoodwill of the Southern Alleghenies is dedicated to providing essential support services, and they are seeking a Program Retention & Quality Assurance Assistant. This role is responsible for administrative tasks, data management, and participant support to ensure compliance and efficient program operation.
FashionNon ProfitRetail
Responsibilities
Conducting outreach
Collecting and entering participant information into multiple databases
Maintaining organized records
Assisting with reporting needs
Performing a variety of administrative and clerical tasks
Accurate data entry
Preparing and filing documentation
Generating basic reports
Reviewing information for accuracy
Communicating with participants through phone, email, social media, or other approved methods
Qualification
Required
High school diploma or equivalent, plus a minimum of 3 years of relevant experience in administrative support, data entry, customer service, or a related field
Associate degree
Strong verbal and written communication skills
Excellent organizational skills and attention to detail
Ability to work independently with minimal supervision
Professional and courteous demeanor in all interactions
Competence with Microsoft Office and Google tools
Dependability and punctuality
Ability to maintain confidentiality
Comfortable with public interaction and promoting agency image
Ability to pass background checks, including Act 151 Pennsylvania Child Abuse History Clearance, Pennsylvania Criminal History Check, and FBI Fingerprints
A valid driver's license with a clean driving record and dependable transportation for work duties
Access to a working telephone for prompt communication
Flexibility to work occasional evenings and weekends to attend networking events, career fairs, and outreach activities as needed
Company
Goodwill of the Southern Alleghenies
Goodwill of the Southern Alleghenies (formerly Goodwill Industries of the Conemaugh Valley, incorporated in 1962) is an independent 501(c)(3) nonprofit organization headquartered in Johnstown, Pennsylvania serving the counties of Bedford, Blair, Cambria, Huntingdon, Indiana, Somerset, and a portion of Westmoreland.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Bradley Burger
President/CEO
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