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DXP Enterprises, Inc. · 1 day ago

Customer Service Representative

Houston, TX

Full-time

Onsite

Entry Level

2+ years exp

DXP Enterprises, Inc. is dedicated to providing high-quality customer service for industrial customers since 1908. They are seeking a Customer Service Representative to respond to customer inquiries, process orders, and assist the sales team with pricing and product sourcing.

Industrial EngineeringIndustrial ManufacturingMechanical Engineering

Senior Management

No H1B

Responsibilities

Responding to customer inquiries regarding company products and services

Processing customer phone orders

Checking availability of stock and shipping dates

Quoting prices, filling orders to customer specifications and processing sales data via computer

Assisting the outside sales team by preparing price quotes and sourcing products

Qualification

Customer service experienceBilingual SpanishBilingual EnglishSalesForceSAP AribaData entry skillsEnthusiasticOrganizationMulti-taskingCommunication skillsIndependent workCustomer focus

Required

Prior inside sales/customer service experience

Efficient in Windows based programs (Excel, Word, PowerPoint, etc.). Experience with SalesForce, Zoom, Microsoft Teams, SAP Ariba, and Citrix P21 would be a plus

Excellent communication skills

Should be enthusiastic and able to work independently

Must have experience performing a majority of the functions

Willingness to learn and take directions when needed

Data entry skills, organization, multi-tasking and customer focus is required

Regular in-person attendance required