Mountain Park Health Center ยท 1 week ago
Customer Service Representative - Family Practice - Gateway (11am-8pm)
Phoenix, AZ
Full-time
Onsite
Entry Level
1+ years expMOUNTAIN PARK HEALTH CENTER is looking for a Customer Service Representative for their Family Practice. The role involves providing patient service in a clinical environment, maintaining patient demographic information, scheduling appointments, and performing cashiering functions.
FitnessHealth CareNon ProfitWellness
Responsibilities
Updates patient demographics and verifies insurance information per visit
Collects payments and provides receipts
Performs cashiering responsibilities such as closing daily batch, balancing cash drawers, and allocating the money into the safe
Ensures completion of all forms and obtains the required signatures. Notes in the system regarding the release of information, privacy policy, and assignment of benefits
Schedules appointments and provides patients with future appointment details
Obtains medical records for same day appointments
Provides efficient and courteous phone support including answering patient questions/concerns, directing patients to the correct department, and coding telephone encounters to the correct department
Maintains regular and predictable attendance
Performs Other duties as required
Qualification
Required
High school diploma or general education degree (GED)
Updates patient demographics and verifies insurance information per visit
Collects payments and provides receipts
Performs cashiering responsibilities such as closing daily batch, balancing cash drawers, and allocating the money into the safe
Ensures completion of all forms and obtains the required signatures
Notes in the system regarding the release of information, privacy policy, and assignment of benefits
Schedules appointments and provides patients with future appointment details
Obtains medical records for same day appointments
Provides efficient and courteous phone support including answering patient questions/concerns, directing patients to the correct department, and coding telephone encounters to the correct department
Maintains regular and predictable attendance
Performs Other duties as required
Preferred
At least one (1) year of previous service-oriented experience
Bilingual in English and Spanish
Medical receptionist: 1 year
Spanish
Benefits
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Company
Mountain Park Health Center
Mountain Park Health Center is a non-profit health center that provides healthcare services to the whole family.
501-1000 employees
H1B Sponsorship
Mountain Park Health Center has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (8)
2023 (1)
2022 (4)
2021 (7)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Exact Sciences
2022-09-22Grant
Leadership Team
John Swagert
CEO
Recent News
2023-12-25
2023-12-25
2023-12-25
Company data provided by crunchbase