The Reach Key West, Curio Collection by Hilton · 6 days ago
Complex Director of Sales - Casa Marina Key West Curio and The Reach Curio by Hilton
Key West, FL
Full-time
Onsite
Lead/Staff, Director/Executive
3+ years expThe Reach Key West, Curio Collection by Hilton is seeking a Director of Sales to lead the sales teams at Casa Marina Key West and The Reach Key West. This role involves driving revenue across various segments, overseeing commercial strategies, and leading a team to achieve sales targets while fostering a world-class culture.
Hospitality
Responsibilities
Lead the group, transient, and catering (where applicable) sales team at your hotel/complex and deploy business strategies that are creative, dynamic and impactful towards achieving your hotel's annual budget and crossover targets
Overseeing commercial strategies for your sales team
Improve the performance of the sales team by connecting strategy and business processes
Set deployment, team composition, and provide a cadence of activities that are a "predictive and prescriptive" approach to drive performance
Contribute to the hotel’s Annual Multi-Year Strategic Intentions and Commercial Strategy, in partnership with the hotel commercial leadership team and regional sales, revenue and marketing support
Directly accountable for setting the strategy and delivery of hotel’s sales targets including Direct Selling Revenue Streams including group rooms, banquets, catering, business transient and leisure transient
Work with Hotel’s Commercial Leadership to ensure that Business Review Guidelines (current to + 5 years) and Group Pricing & Rate Quotation Strategies are in place in order to maximize all pricing components of sales and catering opportunities and achieve positive group market share
Strategically align sales activities and outcomes with established optimal mix, contribute to the accuracy of revenue forecasts, while executing strategies for different demand periods and the retail and group pricing targets established
Understand and contribute to the maximization of profits in line with GOP and EBITDA targets
Operate within departmental expense budget and forecasts
In collaboration with hotel’s commercial leaders, contribute to the development of knowledge of all competitor and market activity
Lead daily and weekly business review and sales strategy meetings
Manage and execute monthly, quarterly, and annual APEX performance process with eligible sales team members
In collaboration with DOSM, contribute to the commercial strategy plan pertaining to sales, socialize and amend plan on a consistent basis
Development and oversight of hotel’s sales site visit strategies and approach
Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools
Responsible for recruiting and retention of all sales roles
Lead, engage, and develop sales team members, including ongoing performance development and Career Development Plans
Conduct performance reviews for all direct reports and provide feedback for dotted line reports, including but not limited to: Group Sales, Business Transient Sales, Leisure Sales, Catering Sales, Contract/PERM Sales
Facilitate and lead in a culture that is aligned with Hilton’s DEI and ESG enterprise goals
Contribute to performance and commercial activity reporting for hotels (i.e., performance status communication and response plans)
Liaise with Hilton Worldwide Sales towards demand and conversion generation
Build strong relationships with CVB and 3rd party travel partners
High level of engagement with customers from all sales segments including: Support of team’s site visits and pre-convention meetings, Support of sales managers sales travel into market
Qualification
Required
Minimum Education: Bachelor's Degree preferred
Minimum Years of Experience: Three (3) or more years in hospitality sales & marketing leadership preferred
Minimum Years of Experience: Three (3) years cross-functional experience in hotel management, or related industry experience preferred
Ability to work on property - non remote position
Preferred
Additional/advanced degree coursework in business administration, marketing and communications
Adaptable experience with business strategy, business planning, and business plan development
Ability to speak multiple languages
Multiple Brand experience
Proficiency in Delphi FDC preferred
Benefits
Medical Insurance Coverage Options – for you and your family. Able to enroll after 90 days of employment
Vision, dental, life and disability insurance
Mental Health Resources
Best-in-Class Paid Time Off (PTO) – you can accrue up to 144 hours of PTO in your first year of employment.
Go Hilton travel discount program: 100 nights of discounted travel per calendar year
Participating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay.
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Access to your pay when you need it through DailyPay
Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Inclusive family-building and fertility benefits
Expanded bereavement leave
Adoption Assistance program
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Complimentary meals in the cafeteria while on shift
Company
The Reach Key West, Curio Collection by Hilton
Situated on the only private natural sand beach in Key West, The Reach Key West, Curio Collection by Hilton™ offers guests a pure, authentic escape into the heart of Conch culture.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase