Apply on Employer Site

Dexian · 1 day ago

Branch Manager

Millbrae, CA

Full-time

Onsite

Senior Level

$80K/yr - $107K/yr

7+ years exp

Dexian is seeking a Branch Manager to lead all aspects of branch performance, overseeing operations, client service, sales growth, and compliance. The role involves providing leadership to the branch team and ensuring efficient and profitable branch functions aligned with the Bank’s strategic objectives.

ConsultingHuman ResourcesInformation TechnologyProfessional ServicesStaffing Agency

H1B Sponsor Likely

Hiring Manager

Akash Spolia

Responsibilities

Recruit, develop, and retain high-performing branch staff to deliver exceptional customer service

Conduct regular one-on-one meetings to review individual goals, provide coaching, and support career development

Ensure all team members are trained in sales, service, and operational excellence

Drive core deposit and loan growth through effective branch-level promotions and business development strategies

Monitor branch performance metrics (deposits, transactions, cost of funds) using the Vital View Dashboard and communicate progress and opportunities to staff and management

Communicate policies, procedures, and strategic initiatives clearly to all team members and ensure full compliance

Address performance issues promptly and professionally, following established policies and procedures

Conduct annual performance evaluations and recommend compensation adjustments accordingly

Maintain a secure, compliant, and safe branch environment for employees and customers

Oversee day-to-day branch operations to ensure accuracy, efficiency, and adherence to policies and regulations

Implement cost controls, revenue generation strategies, and local marketing initiatives to meet profitability goals

Review and approve large transactions, overdrafts, and NSF exceptions within authority limits

Ensure operational quality control, compliance with audit standards, and timely resolution of identified issues

Partner with the Branch Operations Officer/Specialist on monthly certifications and operational reporting

Foster a culture of superior customer service through active leadership, coaching, and example

Ensure every customer interaction reflects a warm, professional, and solutions-oriented approach

Manage complex client issues with diplomacy and efficiency, resolving concerns before escalation

Lead initiatives to differentiate the Bank through personalized service and proactive customer engagement

Support customers with account servicing needs and act as a resource for complex transactions

Develop and execute sales and relationship strategies to achieve branch growth goals

Research market opportunities to implement effective local sales campaigns and community outreach

Coach the team to identify client needs and cross-sell appropriate banking products and services

Build relationships with new and existing customers through outreach, business networking, and participation in community events

Partner with Area and Regional Sales Managers on joint marketing and cross-selling initiatives

Identify and refer small business lending opportunities and collaborate with the loan department to support clients

Encourage and track quality referrals within the team

Represent the Bank in professional, civic, and community organizations to strengthen local relationships and enhance brand visibility

Support the Bank’s Community Reinvestment Act (CRA) initiatives by completing a minimum of 10 hours of volunteer service annually during compensated work hours

Document and communicate CRA activities to the CRA Officer as required

Directly manage two or more branch employees

Provide continuous guidance, training, and professional development

Conduct mid-year and annual performance evaluations

Manage scheduling, ensure accurate timekeeping, and maintain optimal staffing levels

Qualification

Branch management experienceSales growthClient relationship developmentTeam-building skillsBanking software proficiencyCommunity engagementCoaching skillsMS Word proficiencyExcel proficiencyOutlook proficiencyCalifornia Notary PublicCommunication skillsLeadership skills

Required

Minimum 7 years of experience in a branch banking environment

At least 5 years of branch management experience

Minimum 3 years managing complex business and consumer accounts

Proven track record of sales growth and client relationship development

Exceptional communication, leadership, and team-building skills

Demonstrated ability to hire, train, and coach high-performing teams

Active involvement in community or professional organizations (e.g., Rotary, Chamber of Commerce)

Proficiency in MS Word, Excel, Outlook, and banking software systems

Valid California driver's license and insured personal vehicle required

Ability to work flexible hours as needed

Preferred

California Notary Public commission preferred

Benefits

Support the Bank’s Community Reinvestment Act (CRA) initiatives by completing a minimum of 10 hours of volunteer service annually during compensated work hours.

Company

Dexian

Glassdoor3.5

Dexian provides services for staffing, talent development, and consulting, with a focus on technology, finance, and project management.

Founded in 1994

Mclean, Virginia, USA

1001-5000 employees

https://dexian.com

H1B Sponsorship

Dexian has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (65)