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City of Dallas · 2 days ago

Customer Service Representative- Aquatics, Park and Recreation (Non-Civil Service)

Dallas, TX

Part-time

Onsite

New Grad, Entry Level

$19.83/hr - $20.94/hr

0+ years exp

The City of Dallas is committed to providing careers with purpose and a vibrant work culture. They are seeking a Customer Service Representative-Aquatics to provide customer service, direction, and information for community members using aquatics facilities and programming.

GovernmentInformation ServicesWeb Browsers

Responsibilities

Provides service, assistance, and response to telephone and walk-in inquiries from customers regarding aquatics programming or facility use. Directs customers to specific areas for information and assistance

Provides customer service and administrative support by issuing ID cards, directing customers, discussing aquatics programming, updating customer accounts, and answering customer questions and concerns; provides clerical work for new accounts, collects payments, and facilitates success of aquatics facilities

Updates customer accounts and records; ensures the accuracy of a customer accounts, program registrations, and updates accounts with correct information

Assists and provides information; assists with special events

Ensures safe food and beverage handling procedures

Performs a wide range of clerical, administrative, and customer service tasks

Performs any and all other tasks as needed or assigned

Assists with daily maintenance and cleaning tasks

Performs any and all other tasks as needed or assigned