Good Reason Houston · 1 day ago
Director, Qualitative Research & Insights | Research, Data & Insights Team
Good Reason Houston is dedicated to ensuring every child in Houston has access to a world-class public education. The Director, Qualitative Research & Insights will lead qualitative research and data analysis efforts to support the organization's mission and inform strategic decisions.
Education Management
Responsibilities
Manage capacity (staff and contractors) to conduct recurring and ad hoc qualitative data analysis that maximize Good Reason Houston’s impact and aligns with strategic and external affairs objectives
Lead planning and execution of a portfolio of research projects with a significant qualitative analysis component, including refining research questions, developing and codifying research methods, accessing and/or collecting data, analyzing data, surfacing insights, and creating visualizations, presentations, and reports on the research findings
Collaborate with the Director, Quantitative Research & Data on integration of qualitative and quantitative research and findings and creation of mixed methods studies
Ensure timely and accurate delivery of initial and final findings from research projects
Collaborate with cross-functional division leaders and team and external partners to develop appropriate research questions and data collection instruments, and coordinate research activities and dissemination
Serve as lead consultant on publicly available state- and national- data sources on education as well as data requirements and access to support development of organization-wide research agenda
Build staff capacity to interpret and leverage data by developing and facilitating training and workshops, providing small group and individual coaching, and serving as a consultant to internal teams tackling research questions
Facilitate collaboration across communications, advancement, and client service teams to integrate qualitative insights into broader business strategies
Maintain expertise on relevant research topics and methods. Encourage innovation in qualitative methodologies, tools, and frameworks through continuous learning and knowledge-sharing
Surface insights from data analyses and create visualizations, presentations, memos, and reports that communicate key insights to various audiences
Present findings both internally and externally and ensure staff and partners are equipped to understand methodology and interpret findings
Collaborate with the leadership team to develop presentations that center data in support of key messages and organizational objectives
Collaborate with Leadership, Advancement, Communications, District Partnership, and Policy and Advocacy teams to advise on available data and visualization
Manage development of deliverables (including reports, presentation slides, one pagers, etc.) that center data in support of cross-departmental project goals and organizational key messages and objectives
Oversee district data relationships and data sharing agreements as well as requests for data from external partners and internal teams
Coordinate IRB and ensure documentation of informed consent with research participants. Lead ethics oversight
Create and maintain systems for organization of data inputs and final deliverables that streamline access and collaboration and ensure consistency, accuracy, and compliance with data sharing agreements and data privacy laws (e.g. FERPA)
Serve as a liaison between Good Reason Houston and other local and national organizations focused on education research
Develop and maintain dashboards or databases to share frequently requested data from internal and external stakeholders
Lead and mentor a team of qualitative researchers, strategists, and analysts, fostering a culture of curiosity, collaboration, and methodological rigor
Provide clear guidance, coaching, and performance feedback to support the professional growth and career development of team members
Manage performance evaluations, career progression plans, and succession planning for key research talent
Manage resource allocation, workload balancing, and project assignments to optimize team efficiency and well-being
Champion best practices in qualitative research design, analysis, and storytelling through active mentorship and peer review
Support recruitment, onboarding, and ongoing training of researchers to strengthen the team’s capabilities and methodological range
Promote a positive, inclusive team culture that values diverse perspectives and approaches to insight generation
Perform other duties as assigned by MD, Research & Data Strategy
Qualification
Required
Bachelor's degree in a relevant field required, advanced degree preferred
5+ years of professional experience
Prior experience independently leading qualitative research projects required, experience conducting quantitative and/or mixed methods research preferred
Demonstrated experience organizing and leading interviews, focus groups, and community listening sessions with diverse populations and stakeholders
Demonstrated project management experience
Excellent written and verbal communication skills. Demonstrated experience writing research reports and insights for diverse audiences a plus
Advanced Microsoft Office skills, including Powerpoint skills
Experience managing a team or playing leadership roles within project teams
Deep experience working with qualitative data analysis software (e.g., NVivo, Dedoose, MaxQDA, ATLAS.ti)
Some experience working with data visualization software (e.g., Tableau)
Experience working in an organization or on a team that requires flexibility, a high degree of responsiveness, and comfort with ambiguity
Preferred
Experience conducting quantitative and/or mixed methods research preferred
Demonstrated experience writing research reports and insights for diverse audiences a plus
Benefits
401(k) (automatic 3% employer contribution)
Life, medical, dental and vision insurance packages
35 paid time off days per calendar year
19 paid holidays per year
Allows for virtual work on Mondays and Fridays
Company
Good Reason Houston
Good Reason Houston imagines a future where every child, in every neighborhood, excels in a world-class public school and thrives in the Houston of tomorrow.