Windsor Hospitality · 3 weeks ago
People and Culture Manager
Windsor Hospitality is seeking a People and Culture Manager who will be responsible for various functions within the People Operations department. This role focuses on driving employee engagement, retention, and implementing culture initiatives while managing HR compliance, recruitment, and employee relations.
HospitalityHotelReal Estate
Responsibilities
Ensures that HR policies and procedures are being followed by employees
Ensures that labor laws, federal and state laws are being followed and adhered to
Handles employee relation issues as they arise and provides guidance on workplace concerns and conflicts. Works with corporate HR to resolve complex matters
Completes payroll for the property and oversees wage and hour compliance
Ensure recruitment platforms are being used fully and efficiently, and job postings are refreshed with the appropriate job postings and appropriate branding is being used
Supports a seamless onboarding experience for new hires, to ensure they integrate appropriately into the hotel culture
With hotel leadership and corporate guidance develop and implement programs that help enhance employee satisfaction and reduce turnover
Conduct interviews as appropriate and provide feedback as necessary
Coordinates recognition programs that celebrate team achievements and individual employee accomplishments
Provide news for the Windsor Newsletter by working to capture content
Respond to employee inquiries regarding policies, benefits, and general related matters
Submits employee injury reports to Workers’ compensation
Helps lead initiatives that enhance team morale and strengthen workplace relationships
Supports and adheres to the core values, the mission statement, service fundamentals, and guest service philosophy as defined by the company
Performs other related duties as assigned
Qualification
Required
Strong Self-Starter Mentality - Proactive, resourceful, and able to take initiative without constant supervision. Comfortable working independently and driving projects forward
Thorough knowledge of Human Resources practices and procedures as well as considerable knowledge of State and Federal laws and regulations pertaining to Human Resources matters
Ability to handle sensitive and confidential information with discretion
Excellent skills in Microsoft Office, HRIS system, and Applicant Tracking System
A positive attitude and the ability to work effectively in a silo environment
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives
Maintain a professional appearance and manner at all times
Physical Demand. Sedentary work. Exerting up to 10 pounds of force occasionally
At least 5 years hotel HR experience required
Excellent verbal and written communication skills
Excellent organizational skills and attention to detail
Bilingual (Spanish and English) required
Preferred
Bachelor's degree in human resources, Business Administration, or a related field