Apply on Employer Site

MarineMax · 4 months ago

General Manager

Venice, Florida, United States

Full-time

Onsite

Director/Executive

MarineMax is a leading recreational boat and yacht retailer, and they are seeking a General Manager to oversee dealership operations. The role involves ensuring profitability, managing a team, and enhancing customer relations.

Financial Services

H1B Sponsor Likely

Responsibilities

Enthusiastically embrace the MarineMax values and mission statement, effectively conveying these to all Team Members through your example

Supervisory responsibilities include: interviewing, hiring, training and developing team members; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

Consult with Human Resources to ensure all requirements are met before taking any employment actions

Continually “TopGrade” your team, working with Human Resources to manage any necessary changes

Assist staff with the sales effort, including explaining features, demonstrating operation of boat, suggesting optional equipment, etc. to customers and prospects

Manage deals, adhering to the MarineMax One Price strategy

Ensure the MarineMax commission guidelines, as they apply to “One Price”, are adhered to

Collaborate, as needed, with your Regional President to avoid any inventory, new or used, becoming “aged”

Maintain an acceptable FANS score by ensuring the needs of our customers are met and their expectations are exceeded by delivering and maintaining a quality product

Ensure profitability of dealership(s) by maintaining adequate and appropriate staff, financial analysis, managing SG&A, accomplishing sales goals and ensuring customer satisfaction

Resolve customer complaints or concerns and explore ways to better serve our customers. Once resolved ensure processes are modified in order to avoid a repeated complaint

Analyze financial statement and identify areas for improvement, notify your Regional President of all areas for improvement and make recommendations to realize these improvements

Recommend or approve budget, expenditures and appropriations

Analyze operating and administrative procedures for all departments in an effort to assess and increase efficiency, effectiveness, and productivity

Work with Products Department and Regional President to manage inventory

Participate in the professional development of your team via leadership and appropriate training programs; implementing relevant training programs for all appropriate Team Members. Utilizing the IDP (Individual Development Plan), and other resources available through the HR Department

Attend meetings and contribute to company strategy and policy making as required

Assist in establishing annual commitments and forecasting; order products, review production, distribution and invoicing, and improve inventory

Coordinate, execute and attend boat shows and other off-site promotional opportunities

Strategic planning of marketing efforts to maximize market share results

Oversee facility management and all compliance issues with local, state and national regulatory agencies i.e. OSHA, EPA

Promote and fully participate in the MarineMax Safety Program; ensuring a safe workplace free of hazards for all team members

Communicate upward the market trends, customer attitudes, competitive intelligence and needs of the sales and service operations

Other duties as assigned

Qualification

Financial analysisSales managementLeadershipCustomer relationsStrategic planningTeam developmentProblem resolutionCompliance managementSafety program participation

Required