Network Operations Specialist jobs in United States
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Carvana · 1 day ago

Network Operations Specialist

Carvana is revolutionizing the car buying experience and is seeking a Network Operations Specialist to support their Market Operations department. This role focuses on providing scheduling and troubleshooting support, ensuring on-time delivery events, and collaborating with various teams to enhance operational efficiency.

AutomotiveAutonomous VehiclesE-Commerce
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Responsibilities

Generate and publish daily activity schedules for field teams across the Market Operations Network
Serve as the first point of contact in the event that network or scheduling issues arise within a market
Use multiple internal systems to gather data and collaborate with Market Operations Field Advocates, Leadership, Logistics, and Network Planning to minimize delivery delays
In instances where there are delivery delays, conduct a root cause analysis and continuous monitoring of resources within a market to ensure continuous improvement
Leverage strong analytical and Google Sheet skills to organize data
Perform administrative duties including accurately documenting real-time adjustments while effectively communicating with Market Operations Field Leadership

Qualification

Google SheetsData analysisCustomer ExperienceMarket OperationsMultitaskingProfessional communicationTeam player

Required

High School Diploma or GED, or equivalent experience
2+ years experience in a Customer Experience role
1+ years of practical experience in Market Operations, Retail, Maintenance, or Logistics
Ability to work as a team player and interact with customers, managers, and coworkers in a professional and courteous manner
Ability to multitask and prioritize effectively
Ability to maintain professionalism in a fast-paced environment
Ability to commute to, and work out of, the Atlanta Union City location or Tempe HQ office
Must be able and willing to work the hourly demands of the department which may be subject to evenings, weekends and holidays
Ability to work in an office environment, with extensive use of computers
Ability to sit for up to nine hours per day
Ability to communicate clearly and concisely, both written and oral

Benefits

Medical, Dental, and Vision benefits.
401K with company match.
A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
A great wellness program to keep you healthy and happy both physically and mentally.

Company

Carvana is an e-commerce platform that buys and sells used cars.

Funding

Current Stage
Public Company
Total Funding
$5.16B
Key Investors
Stellantis-FsAlly Financial
2025-11-19Post Ipo Debt· $99M
2023-07-27Post Ipo Equity· $225M
2022-02-24Post Ipo Debt· $3.27B

Leadership Team

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Ernie Garcia
Founder and CEO
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Ben Huston
Co-Founder/COO
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Company data provided by crunchbase