Claims Care Associate jobs in United States
cer-icon
Apply on Employer Site
company-logo

Lincoln Financial · 1 day ago

Claims Care Associate

positionUnited States
timeFull-time
remoteRemote
seniorityNew Grad, Entry Level
money$17.50/hr - $22.45/hr

Lincoln Financial is a company that helps people confidently plan for their financial future. They are seeking a Claims Customer Care Associate to join their claimant excellence team, responsible for assisting customers with their group insurance claims in a remote environment.

AdviceFinanceFinancial ServicesInsurance

Responsibilities

You will communicate with roughly 50-60 customers throughout the day, answering questions and providing information regarding their claim through the utilization of multiple applications and platforms. In addition, you will provide verification of benefits as needed for member
You will provide education to the customer/employer regarding the product (primary products: FMLA and disability) while having a strong focus on attention to detail to ensure the claim/leave is notated appropriately
You will communicate effectively through email/phone with internal/external stakeholders in a customer centric and professional demeanor while recognizing what needs to be done to meet customers’ expectations and demonstrates flexibility/responsiveness to meet customer needs on routine work independently
You will identify, recommend, and champion process improvements and organizational initiatives to positively influence the team and quality

Qualification

Claims processingCustomer serviceMicrosoft Office SuiteData entryResearch experienceEffective communicationAttention to detailFlexibility

Required

High School Diploma or GED
Ability to communicate effectively (verbal/written)
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Must have internet bandwidth of 12 Mbps (Megabits per second). Preferred bandwidth is 25 Mbps to perform at full capacity

Preferred

Data entry and research experience in a fast-paced environment
Ability to maneuver through multiple systems as needed

Benefits

Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
Leadership development and virtual training opportunities
PTO/parental leave
Competitive 401K and employee benefits
Free financial counseling, health coaching and employee assistance program
Tuition assistance program
Work arrangements that work for you
Effective productivity/technology tools and training

Company

Lincoln Financial

twittertwittertwitter
Glassdoor3.6
company-logo
Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future.
dateFounded in 1905
location
Radnor, Pennsylvania, USA
people-size10001+ employees
web-link
https://www.lincolnfinancial.com/

Funding

Current Stage
Public Company
Total Funding
$825M
Key Investors
Bain Capital
2025-04-09Post Ipo Equity· $825M
1985-04-26IPO

Leadership Team

leader-logo
Ellen Cooper
Chairman, President and Chief Executive Officer
linkedin
leader-logo
Christopher Neczypor
Chief Financial Officer
linkedin

Recent News

Business Wire
Lincoln Financial Serves as First-Ever Game Break Sponsor for Women’s Sports Desk on FOX Sports’ Women’s College Hoops Coverage
2025-12-18
GlobalFinTechSeries
Lincoln Financial Appoints Nilanjan (Neel) Adhya as EVP, Chief AI, Data and Analytics Officer
2025-12-05
PR Newswire
Variable life Insurance Market to Reach $67.5 billion in 2024 in the short term and $149.7 billion by 2034 Globally, at 8.1% CAGR: Allied Market Research
2025-11-25
Company data provided by crunchbase