Puttshack · 6 days ago
Host / Hostess / Front Desk
Puttshack is an upscale, tech-infused mini golf experience headquartered in Chicago, IL, that opened its first location in 2021. They are looking for hospitality associates for the Reception position, responsible for greeting guests, guiding them throughout the venue, and ensuring a memorable guest experience.
GamingSoftwareSports
Responsibilities
Bring your 'A' Game each and every day
Greet guests with positive energy and get them excited to play
Assist with general cleanliness of the reception, cloakroom, and guest services area
Assist guests with checking in their belongings to the cloakroom
Assist guests with gameplay check in at the kiosks
Guide guests to seating areas and deliver menus
Answer questions and address any issues with a friendly demeanor
Comply with all safety and sanitation guidelines and procedures
Take direction and be a team player
Follow all rules, policies, procedures, and conditions of employment, including those outlined in the Associate Handbook
Other projects or duties as assigned, including but not limited to side-work, opening, and closing duties
Qualification
Required
Must be 18+ years of age to apply
Prior experience in hospitality, customer service, or related field
High standards of guest service
Good communication skills and ability to problem solve
Friendly and upbeat demeanor when interacting with guests and team members
Safely and effectively communicate in order to perform and follow job requirements
Ability to stand and walk for an entire shift and move safely through all areas of the venue, which may include stairs, uneven or slick surfaces
Ability to move and lift up to 10 pounds frequently, and occasionally move and lift up to 30 pounds
Work in confined, crowded space with high noise levels and various temperature levels
Benefits
Competitive pay
Health/dental/vision coverage
401(k) matching
Life Insurance
PTO
Associate discounts - FREE mini golf and 50% off meals
Company
Puttshack
Puttshack offers an indoor mini-golf ball-tracking technology.
Funding
Current Stage
Late StageTotal Funding
$255.86MKey Investors
BlackRockPromethean Investments
2022-10-06Private Equity· $150M
2021-05-05Private Equity· $60M
2021-03-15Seed
Leadership Team
Recent News
2025-09-06
London Evening Standard
2025-08-27
Company data provided by crunchbase