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RealPage, Inc. · 1 week ago

Affordable Housing Compliance Specialist II - Remote

United States

Full-time

Remote

Entry, Mid Level

2+ years exp

RealPage, Inc. is a leader in the affordable compliance industry, and they are seeking a Compliance Specialist II to provide exceptional customer service and support to clients in achieving regulatory compliance. This role involves client communication, file reviews, and ensuring adherence to federal and state program regulations.

Document ManagementPaymentsProperty ManagementPropTechSaaSSoftware

Responsibilities

Serve as first point of contact to our clients by communicating with site managers via telephone and/or email to answer their questions regarding affordable housing compliance and to provide guidance/training to help them increase their knowledge of applicable requirements

Electronically review the applicant/resident files via a web-based system to ensure adherence to applicable federal and state program regulations within contractually obligated times or request help should some circumstances prevent a timely review

Analyze potential risks to avoid compliance issues

Provide thorough written communication to relay file deficiencies

Ensure important information is passed to those who need to know

Convey understanding of the comments and questions of others by listening effectively

Use verbal skills to support clients as previously listed

Talk and act with internal and external customers in mind

Qualification

Affordable housing complianceLIHTC program knowledgeHUD program knowledgeCertification auditingSense of urgencyAttention to detailTime managementDecision-makingTeam collaborationFlexibility