Network Specialist - Desktop Support jobs in United States
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Labcorp · 1 day ago

Network Specialist - Desktop Support

Labcorp is a leading global life sciences company that provides comprehensive diagnostic testing services. They are seeking a Senior IT Specialist to provide expert IT support for the Specialty Lab Division, ensuring smooth operation of IT systems and collaborating on various IT projects.

BiotechnologyHealth CareHospitalLife ScienceMedicalPrecision Medicine
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H1B Sponsor Likelynote

Responsibilities

Provide technical support for hardware and software issues, ensuring prompt resolution to minimize downtime
Support IT needs for both local and remote offices, addressing IT-related challenges and ensuring consistent performance
Participate in IT projects, including installations, upgrades, and system migrations, collaborating with IT teams and stakeholders
Handle account creation, reactivations, terminations, and password resets for Dianon’s Laboratory systems
Perform regular hardware maintenance, upgrades, and troubleshooting to ensure optimal functionality
Assist users with software-related problems, including installations, updates, and configuration adjustments
Maintain detailed records of IT issues, solutions, and system configurations to facilitate efficient troubleshooting and knowledge sharing
Ensure that IT systems and data are protected by following security best practices and helping to enforce security policies
Provide training and guidance to end-users on IT tools and best practices

Qualification

IT supportWindows operating systemActive DirectoryIOS operating systemHealthcare systemsIT certificationsCommunication skillsProblem-solving skillsTeam collaborationAttention to detail

Required

Bachelor's degree in Information Technology or a related field is preferred
5+ years related work experience in IT support, with a focus on hardware and software troubleshooting
Strong knowledge of Windows and IOS operating systems
Proficiency in Active Directory account management
Excellent communication and interpersonal skills
Ability to work independently and collaboratively in a team environment
Strong problem-solving skills and attention to detail

Preferred

Familiarity with healthcare systems is a plus
IT certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus

Benefits

Medical
Dental
Vision
Life
STD/LTD
401(k)
Paid Time Off (PTO) or Flexible Time Off (FTO)
Tuition Reimbursement
Employee Stock Purchase Plan

Company

Labcorp specializes in providing physicians with laboratory tests.

H1B Sponsorship

Labcorp has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)

Funding

Current Stage
Public Company
Total Funding
$2.85B
2024-09-16Post Ipo Debt· $2B
2019-06-04Post Ipo Debt· $850M
1988-07-15IPO

Leadership Team

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Adam Schechter
President and Chief Executive Officer
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Bill Haas
SVP, Northeastern US and Canada, Labcorp Diagnostics
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Company data provided by crunchbase