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Applied Innovation · 1 day ago

Meter Reading Administrator - Grand Rapids MI

Grand Rapids, MI

Full-time

Onsite

New Grad, Entry Level

Applied Innovation is seeking an energetic, detail-oriented Meter Read Administrator to fill a full-time opportunity in their DCA/Customer technology department. This role is responsible for working with customers and internal teams regarding meter readings and usage counters.

ConsultingHardwareInformation TechnologyInfrastructureSecurity

Culture & Values

H1B Sponsor Likely

Responsibilities

Maintaining customer-facing email inboxes

Internal and external phone calls regarding meter readings

Submitting meters to and from Dealer partners

Daily usage of meter collection software Printanista, ImageWare,@remote

Working directly with our DCA team to get customers added to our meter collection software

Run weekly reports for DCA software

Maintain proper documentation for historical and analytical purposes

Flag down and resolve irregularities

Provide timely follow-up to ensure issue resolution

Resolve external customer meter collection challenges utilizing an established troubleshooting process

Provide customers with Fast, Friendly, and amazing service

Qualification

Meter collection softwareCustomer serviceAttention to detailOrganizational skillsCommunication skills

Required

Strong attention to detail and organizational skills

Excellent customer service and communication skills

Ability to provide customer focused end-user support by phone, and e-mail

A positive attitude and eagerness to learn

High school diploma or equivalent

Benefits

Medical, dental, and vision

Life insurance

401(k) retirement plan with company match

Paid holidays

Onsite fitness center

Company

Applied Innovation

Applied Innovation is a technology firm that specializes in a range of IT, imaging, technology, and automation services.

Founded in 1987

Grand Rapids, Michigan, USA

501-1000 employees

https://www.appliedinnovation.com/

H1B Sponsorship

Applied Innovation has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)