Apply on Employer Site

By Light Professional IT Services · 1 day ago

Sr. Voice Engineer

US-FL-Tampa

Full-time

Onsite

Senior Level

By Light Professional IT Services LLC is a company that provides technology and systems for warfighters and federal agencies. They are seeking a Senior Network Voice Engineer to support JCSE in Tampa, FL, responsible for monitoring, incident management, problem resolution, and troubleshooting of the enterprise infrastructure.

GovernmentInformation ServicesInformation Technology

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Provide Voice over Internet Protocol (VoIP) and Video support with extensive experience with configuring and troubleshooting VoIP solutions for an enterprise network

Provision, monitor, configure, troubleshoot, upgrade, and maintain routers, switches, firewalls, intrusion detection sensors (IDS), SATCOM modems, virtual environments, servers, VoIP gateways/managers/SBC, UCS video, NSA Type 1 High Assurance IP Encryptor (HAIPE), and network functional virtual (NFV) devices

Provide input or updates as requested/required in developing operational configuration manuals and other operational documentation in support of Headquarters, JNOC, SATCOM Gateway, and deployed package operations

Assist/support (draft documents, participate in all planning meetings, and provide document validating) in the execution, management, integration and installation of engineering updates to the enterprise infrastructure

Assist in developing TTPs/SOP documentation to support JNOC daily operations

Provide virtualization support with extensive experience with enterprise servers, networks, and desktops

Perform systems security administration functions, including creating user profiles and accounts

Configure administrator accounts, tune system performance, and install system wide software and allocate mass storage

Qualification

VoIP configurationCCNP CollaborationIAT Level II certificationNetwork troubleshootingVirtualization supportSystems security administrationDocumentation developmentSoft skills

Required

CCNP Collaboration

IAT Level II certification required (Security+, etc.)

Top Secret clearance required

Hands on experience monitoring and managing system resources, including CPU usage, disk usage, memory usage, and response times to maintain operating efficiency

Experience with applying VoIP protocols, VoIP codec, session boarder controller (SBC), and Unified Computing System (UCS) on an enterprise network

Provide Voice over Internet Protocol (VoIP) and Video support with extensive experience with configuring and troubleshooting VoIP solutions for an enterprise network

Assist in developing TTPs/SOP documentation to support JNOC daily operations

Provide virtualization support with extensive experience with enterprise servers, networks, and desktops

Perform systems security administration functions, including creating user profiles and accounts

Configure administrator accounts, tune system performance, and install system wide software and allocate mass storage