Heartland Family Service · 1 day ago
Program Coordinator (clinical) - Iowa Family Works
Council Bluffs, Iowa, United States
Full-time
Onsite
Mid Level
$49K/yr - $62K/yr
3+ years expHeartland Family Service is dedicated to creating healthy families and communities through trauma-informed care. The Program Coordinator will supervise direct care staff in a residential substance abuse treatment facility, providing support and coordination of services for women and their children.
AssociationCommunitiesEducationHealth CareNon Profit
Responsibilities
Provides regular supervision and support for all program staff
Hires, supervises, monitors, trains, evaluates and develops program staff
Provides and coordinates direct oversight of admissions, coordinating with clinical staff, referral and funding sources
Networks with community providers and other agency programs to assist clients in accessing needed community resources
Orients clients to WCC rules and addresses client non-compliance as necessary to create a safe and secure environment for other residents
Works as a team member with other program staff to provide trauma-informed care to clients
Assists staff in developing program activities for WCC clients
Coordinates activities of WCC staff and volunteers
Reviews activities and goals for all program staff with Program Director
Supports the lead case manager in developing monthly staffing schedule and monitors and approves flex time off for all staff
Supervises the completion of intake/discharge information with incoming clients
Is available for on-call emergencies on a rotating basis. Is available to assist on evenings and weekends as needed to support the staff, program and clients
Maintains updated inventory of supplies, food, training materials, furnishings, toys and outdoor equipment and coordinates ordering for additional items or repairs with Program Director
Documents client activity, progress and needs per established record keeping procedures
Participates in interdisciplinary family/case staffings to obtain information, provide information, and assist with service planning
Assists in facilitating educational participant support groups and training staff to facilitate these groups
Remains knowledgeable of support group services that provide support services for persons with substance abuse problems and their families
Evaluates efficiency and effectiveness of community service providers on an ongoing basis to ensure clients are receiving quality care
Completes monthly and quarterly statistical reports
Monitors residents’ routine tasks
Displays a courteous and caring attitude at all times to the clientele, volunteers, and visitors of the Agency
Cooperates and collaborates with program area staff, volunteers, and other Agency staff
Is dependable and punctual regarding scheduling and attendance
Abides by all specific program and Agency procedures, policies, and requirements
Develops personal and program related skills through participation in internal and external training opportunities including printed material and audio and/or visual media
Create, maintain and share as appropriate a dynamic self-care plan
Strive to make connections between the agency and the larger community whenever possible to contribute to the agency’s ongoing fundraising and friend-raising efforts
Essential functions of this job are to be performed on company physical work site
Performs other program related duties as assigned
Qualification
Required
Bachelor's degree in human services, psychology, social work, sociology or a related field
Three or more years' experience in related field including alcohol/drug abuse services or a master's degree
Valid driver's license/ acceptable driving record
Preferred
Alcohol/drug abuse experience preferred
Company
Heartland Family Service
Heartland Family Service is to strengthen individuals and families in our community through education, counseling, and support services.
201-500 employees
H1B Sponsorship
Heartland Family Service has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Growth StageTotal Funding
$5MKey Investors
Day One Fund
2018-11-20Grant· $5M
Leadership Team
John Jeanetta
President & CEO
Greg Ryan
Chief Strategy Officer
Company data provided by crunchbase