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RealNetworks · 1 day ago

Sales Support Specialist – LATAM (Part-Time)

United States

Full-time, Part-time

Remote

Mid Level

RealNetworks is a company specializing in facial recognition and computer vision solutions. They are seeking an organized and proactive Sales Support Specialist to assist with quoting, deal coordination, order tracking, and customer communication to enable sales growth and ensure exceptional customer experience.

Digital MediaGamingSocial

Responsibilities

Keep CRM records up to date with strong data integrity

Respond to customer inquiries about pricing, availability, orders, and invoice follow-ups

Prepare quotes, help to manage orders, and assist with contract creation and management

Coordinate calls, demos, follow-ups, and handoffs with Sales

Maintain accurate customer and deal information in HubSpot

Support lead nurturing, customer satisfaction, and re-engagement activities

Assist with general sales admin tasks (files, reporting, communications, meeting attendance)

Help identify process improvements to streamline sales workflows

Qualification

Fluent SpanishFluent EnglishCustomer service mindsetCRM experienceTechnologyLATAM marketAttention to detailOrganizational skillsCollaboration skillsCommunication skills

Required

Fluent Spanish & English (Portuguese a strong plus) written and verbal

Customer service mindset with clear, professional communication (written and verbal)

Strong organization, follow-through, and attention to detail

Experience with CRM systems (HubSpot preferred but not required)

Ability to work independently and collaborate across teams

Preferred

Portuguese

HubSpot experience

Working with software or technology solutions, namely facial recognition or access control

Familiarity with the LATAM market

Company

RealNetworks

Building on a legacy of digital media expertise and innovation, RealNetworks has created a new generation of products that employ best-in-class artificial intelligence and machine learning to enhance and secure our daily lives.

Founded in 1995