Taco Bell · 1 day ago
Director of Operations
Taco Bell is a leading Mexican-inspired quick service restaurant brand that is part of Yum! Brands, Inc. The Director of Operations is responsible for overseeing all aspects of operations, including managing people, ensuring customer satisfaction, and driving sales and profits across multiple restaurant locations.
Food and BeverageGift CardNutritionRestaurants
Responsibilities
Recruit and equip the best operators in the world to deliver great customer experiences
Build a healthy and robust bench of developed and capable Managers
Hold Area Coaches accountable for people, customer, sales and profit targets
Lead by example be a culture champion and live by Taco Bell principles
Leverage culture and people capability to fuel brand performance
Resolution oriented in all Employee Relations (ER) activities; provides needed ER assistance to managers; proactive in addressing ER needs in the market
Provides leadership for each manager in the market to ensure customer satisfaction
Leverage customer programs to coach and improve on execution opportunities
Train, coach and hold accountable Area Coaches and Restaurant Managers for executing the Taco Bell Operating System and delivering Brand Standards including food safety
Identify and act with urgency to resolve Brand protection issues
Excellent execution of Global Operating System initiatives
Absolutely uncompromising execution of the highest standards of their local regulation around occupational safety and health standards for employee working conditions, and their company safety and security policy
Partners with each Manager in the market to build sales over last year's sales achievement
Training and operations execution of marketing promotions
Train and coach Area Coaches how to teach RGMs to use the tools and processes to improve restaurant financial results
Coach to deliver restaurant profit targets in every restaurant
Leads the way by working with each Area Coach in the market to deliver profit goals and meet targeted flow-thru objectives; utilizes available reports to identify opportunities; encourages a top-line orientation through operational focus; ensures that correct operational procedures are followed at all times
Build capability to improve problem solving and planning skills through hands-on demonstrations
Exhibits ownership working with Management to resolve chronic Repair & Maintenance issues; determines causes of excessive R&M; gathers R&M issues; identifies trends and takes to R&M Business Partners
Qualification
Required
Bachelor's Degree preferred
Strong Quick Service Restaurant Experience, balancing product quality with fast service times
Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business
Exhibits unrivaled leadership behaviors; providing coaching, developing the team, driving culture, problem solving, strong communication, time management, executing tasks and achieving results through others
10+ years Restaurant Management experience with strong people growing record, recruiting talent, development and performance management
Corporate restaurant company field operations leader experience
Has lead multiple managers of multiple high volume units in an area
Extensive Area Coach experience leading 6-8 restaurant general managers
Has personally ran a successful restaurant and has knowledge of restaurant operations and expectations for team member's positions
Corporate office Cross-Functional leading teams experience
Good communication skills, and strong interpersonal and conflict resolution skills with exceptional team building capability
Company
Taco Bell
Taco Bell is an American fast-food restaurant chain specializing in Tex-Mex meals. It is a sub-organization of Yum! Brands.
H1B Sponsorship
Taco Bell has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (10)
2023 (12)
2022 (8)
2021 (5)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
$13.7MKey Investors
Norwest Mezzanine Partners
2022-06-01Series A
2006-11-29Debt Financing· $13.7M
Leadership Team
Recent News
2025-12-27
Media Post
2025-12-19
2025-12-18
Company data provided by crunchbase