Customer Service Associate jobs in United States
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BLISS Car Wash ยท 1 day ago

Customer Service Associate

BLISS Car Wash is rapidly growing and looking for energetic, smiling team members. The Customer Service Associate will greet guests, educate them on services, process payments, and ensure a great experience while maintaining a clean work area.

AutomotiveCommercialService Industry

Responsibilities

Greet guests and create an exceptional first impression for all guests
Educate all guests on single wash, upgrades, and membership packages
Offer & Sell BLISS Monthly Unlimited Wash Memberships
Offer & Sell BLISS Single Wash Packages as well as Upgrades
Be able to process payments
Ensure all vehicles are loaded safely and correctly onto the conveyor
Prep the vehicle within company guidelines
Quality Control area - verify all vehicles are BLISS clean and wipe down vehicles within company guidelines
Provide excellent service to ensure all guests have a great experience
Maintain a safe and clean work areas
Perform after-hours site cleaning by following the schedule (Cleaning site includes but is not limited to Tunnel equipment, tunnel floor, tunnel walls, tunnel pit, vacuum area, walkways, queuing area, etc.)
Maintain high standards of personal appearance and grooming, which include wearing proper uniform/appearance policy
Ability to follow directions as well as to exercise good judgment and make decisions consistent with the job functions
Follow company safety protocol
Be a team player

Qualification

Customer serviceCommunication skillsTeamworkAdaptabilityRelationship building

Required

Combination of experience such as car wash, retail, and guest service industries preferred BUT NOT NEEDED
Must always maintain the highest level of service
Ability to adapt to the ever-changing high-volume retail while working in a team environment
Flexibility to adapt to a variety of situations
Ability to work varied hours/days as business dictates
Demonstrates ability to improve through training
Build great relationships with guests and co-workers through great communication and follow-through
Must have the ability to lift up to 50 lbs
Ability to stand or walk for long periods of time
Ability to operate all related equipment

Benefits

$500 Sign on Bonus.
Hourly plus commission and incentives.
Flexible working hours.
Medical, Dental, Vision, Critical Illness & Accident Insurance Plans.
401k with Employer Matching.
FREE weekly car washes.
Holiday Pay.

Company

BLISS Car Wash

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Bliss Car Wash specializes in car washing services using biodegradable cleaning solutions.

Funding

Current Stage
Late Stage

Recent News

Company data provided by crunchbase